Patient Billing Pricing

eAssist’s Patient Billing Service manages your monthly patient statements from start to finish, providing a timely, professional, and consistent billing process. We review accounts for accuracy, track and report patient receivables, and manage incoming and outgoing communication regarding billing questions, freeing up your front office team from time-consuming billing tasks. Our dedicated team works under your brand, so your patients receive clear, courteous communication that reflects your practice’s values.

Yes. eAssist Patient Billing is designed as an add-on to our Dental Insurance Billing Service. While our insurance billing team focuses on submitting claims, posting insurance payments, and managing appeals, our Patient Billing team steps in after insurance has paid its portion, working to resolve the remaining patient balance. Many practices choose to bundle both services for a seamless, start-to-finish revenue cycle solution.

Our patient billing specialists act as an extension of your office. We generate monthly statements after reviewing accounts for accuracy, send additional notifications with a convenient e-pay link via text and email, track and report patient receivables, and issue customized letters for long-standing balances. Our experienced team fields billing questions via a personalized phone line, helping patients understand their financial responsibility, utilizing a professional, empathetic tone that promotes trust.

Practices of all sizes and specialties can benefit from outsourcing patient billing, including:

● Solo practices wanting to eliminate in-office billing headaches

● Group practices and DSOs needing consistent, centralized billing processes

● Specialty practices (e.g., ortho, pediatric, perio, endo, oral surgery) with complex payment schedules

● Offices seeking to improve collections without overloading their administrative team

Our Patient Billing Service can include:

● Managing patient billing phone lines and responding to account questions

● Following up on balances via phone, email, or letter

● Coordinating with your office on payment plans or disputed charges

● Providing transparent daily, weekly, and monthly reporting

By removing the burden of billing follow-up from your staff, your front office can focus on patient care and in-office priorities. This can lead to:

● Fewer interruptions at the front desk

● Consistent monthly billing cycles

● Improved collections and reduced aging accounts

● Happier patients who get timely, clear statements and professional service

We work within most major practice management systems, including Dentrix, Eaglesoft, Open Dental, Denticon, and more. Our team securely accesses your system to review ledgers, add detailed billing notes, process statements, and document patient communications

Is my patient information secure? Yes. eAssist takes data security and HIPAA compliance seriously. We use industry-leading data security protocols, encrypted communication systems, secure logins, and strict privacy protocols to protect your patient and practice data. Data is transmitted and stored through secure, encrypted systems. Our specialists are trained in both privacy and payment protection protocols.

While our Dental Billing Service focuses on insurance claims submission, payment posting, and appeals, the Patient Billing Service focuses on patient account balances after insurance has paid its portion. Many practices bundle both services for a complete revenue cycle solution from insurance collections to patient responsibility.

Pricing depends on your patient volume, statement method, and the level of follow-up required. Contact us for a personalized quote. Many practices find that the increase in collections and freed-up staff time quickly offsets the cost.

Getting started is simple:

1. Schedule a free consultation – We’ll review your current patient billing process and needs.

2. Receive a customized plan – We’ll design a service package tailored to your goals.

3. Onboard quickly – Many offices are fully set up and running within a week.

Schedule your consultation today and let eAssist handle your patient billing so your team can focus on patient care.