Get Expert Help from Dental Industry Consultants

Documentologist Glenda Acevedo guides professionals in transforming company culture through her speaking and consulting programs. She is a regular presence on podcasts and contributes to prominent industry publications.

Certified in systems management, Glenda helps businesses document their own proven processes – minimizing mistakes, generating time to devote to other tasks, and cultivating an opportunity to scale profits. She is also trained in various systems and project management platforms.

She brings nearly three decades of experience cultivating partnerships, expanding network connections, influencing buying decisions, designing, and implementing programs, training employees, and educating customers at a Fortune 500 company.

You became a dentist to practice dentistry, and our team can help you more effectively care for your patients with the confidence that the business side of things is running efficiently. We know that practice ownership can be a complex puzzle with pieces that are constantly evolving, and we’re here to make them all fit together so that you can focus on achieving your goals, maximizing your profits and creating a seamless patient experience.

Every dental practice has unique goals based on different factors, including where you are in your career and your challenges. We partner with you to gain a deep understanding of how we can best support your entire team before crafting a customized, comprehensive strategy that helps you reach your fullest potential to provide your highest level of care.

After a decade of working in various roles in the dental industry, Ashlee decided to face the challenges he saw many dental practices encountering, head on. He launched Adams Dental Consulting in 2018 to help dentists overcome the financial and emotional challenges that are so common in today’s competitive market.

His passion for the industry was sparked with his role as a regional manager for a dental service organization (DSO), where he oversaw operations in multiple dental offices that had a combined revenue of $25 million. In this role, he had the opportunity to not only drive profit growth, but also assist practice owners with maintaining high levels of employee engagement and patient retention.

In 2016, he made the transition to supporting private practice doctors as a strategic consultant for The Dentists Service Company, a subsidiary of the California Dental Association. During this time, he oversaw and supported a team of advisors, empowering his team to effectively help dental offices achieve their goals.

For more than 30 years, Bob Affleck has helped dentists achieve successful practice ownership, growth, and long-term legacy. With experience as a practice finance specialist, management consultant, and former practice broker, Bob brings a comprehensive understanding of the business side of dentistry.

As an advisor and educator, he is passionate about closing the gap between clinical training and real-world business ownership. Through his educational programs, Dental MBA Business Series and Pathway to Practice Ownership, Bob equips dentists with the financial, operational, and strategic knowledge needed to thrive.

A frequent speaker at dental meetings, contributor to study clubs and dental schools, and guest on industry podcasts, Bob is recognized as a trusted influencer and connector within the profession. His greatest reward is building lasting relationships while helping dentists create meaningful, sustainable success.

I was a cosmetic dentist and practice owner for 25 years. During that time, I owned 2 very different practices. My first practice was a large, 10-chair space with 12 team members in addition to the doctors.

My second practice was a small, boutique, cosmetically-based, 100% fee-for-service & insurance independent office. I built that as a scratch practice so I also have a great feel for how to quickly scale a brand-new practice.

I sold my last practice in 2017 because I had 3 back surgeries and didn’t want to have a 4th! I earned my MBA and then started coaching and consulting dental practice owners. I love my second career as much as I loved practicing because I help people improve their lives every day!

I totally get the challenges that dental practice owners face because I lived that, every day, for 25 years. With my advanced training in business, communication, and leadership skills, I’m able to help my doctors grow into becoming the CEO and true leader of their practice. And with my team of coaches, we are able to help support and grow the team so they have an ownership mentality and take accountability for what they do, and how they “show up” every day.

ToPS specializes in implementing the highest level of patient service and communication skills in dental practices.

Kathy Asted is passionate about helping dental practices be the best they can be! As a Practice Management Consultant with over 30 years of experience, Kathy can bring you proven strategies to elevate your practice to the top.
Kathy has been a Certified HR Consultant with Bent Ericksen & associates for almost 20 years. She has helped hundreds of practices throughout the country become compliant with Employment Laws. “What you don’t know might hurt you!” HR is easy when you work with a professional that has the information to keep you compliant with State and Federal employment laws. Let Kathy guide you through the customization of your Employee Manual.
Contact Kathy today at kathya@astedconsulting.com or 612-518-2453. Visit the website of www.astedconsulting.com for more detailed information.

Dr. Maggie Augustyn, FAAIP, FICOI, is a Dawson-trained practicing general dentist, owner of Happy Tooth, and a faculty member with the Productive Dentist Academy. While she is a master of the handpiece, her true calling lies in the intersection of clinical excellence and human experience. As one of dentistry’s most prolific writers and a frequent contributor to DentistryIQ, DEW, and the AGD, she is perhaps best known for her ‘Mindful Moments’ column in Dentistry Today, which earned her a nomination for Author of the Year at the Dental Festival.

Dr. Augustyn is a sought-after international keynote speaker who has moved audiences of over 1,000, as well as intimate study clubs, with her transformative message on what makes us come alive. Her personal mission is to ignite a paradigm shift in dentistry—uniting our professional lives inside the operatory with our internal lives outside of it. By focusing on Self-Development and the things we often suppress, she helps dental professionals feel less alone and more connected to their chosen paths.

Beyond the podium, Dr. Augustyn is an expert in the ‘human’ side of practice management, specializing in staff acquisition and retention and team training and efficiency. She teaches a multidimensional approach to leadership, showing teams how to create a well-balanced initiative toward a fulfilling life. Through her lectures and podcasts, Dr. Augustyn evokes the emotion and clarity necessary for dental leaders to move toward a journey of true self-actualization.

Kirk Behrendt is a renowned dental consultant and speaker with over 25 years of experience dedicated to one mission: helping dentists create better practices and better lives. As the founder of ACT Dental, Kirk has consistently led his team to excellence, earning a spot as one of Dentistry Today’s top dental consultants for 10 consecutive years and landing on the Inc. 5000 list of the fastest-growing companies in the United States.

Widely recognized as a premier motivator in the industry, Kirk was once described by the legendary Dr. Peter Dawson as ‘THE best motivator I have ever heard.’ However, Kirk’s impact goes beyond inspiration; he has assembled a world-class team of advisors who specialize in the ‘engine’ of the dental practice. His expertise focuses on Practice Profitability & Growth, Team Training & Efficiency, and mastering the vital Financial Processes and Patient Collections that sustain a healthy business.

Through ACT Dental, Kirk leverages his decades of experience to provide customized, individual solutions that optimize dental systems and empower teams. When he is not on a stage or coaching a practice toward a record-breaking year, Kirk is a dedicated family man. He finds his greatest joy coaching his children’s sports teams and spending quality time with his wife, Sarah, and their four children: Kinzie, Lily, Zoe, and Bo.

Sandra Berger, RDH, BS, is the owner and director of CE APPROVED. She works with dental speakers who want to get their courses approved. When they do, they gain credibility and generate more business. When a speaker or company is ready, Sandra will work with them to become their own AGD or ADA approved provider. As an in house approved provider, they have more control and opportunities for profit. In fact, as a dental professional herself, she has completed applications and received approval from every major dental agency and the American Nursing Association over forty-five times. Clients often share that I Sandra is “THE” trusted resource for all things CE, she dots the i’s and crosses the t’s, and she always has your back when it comes to consistency and dreaded compliance. On a personal note, Sandra loves to travel in style and game-the-system when it comes to points, cards, and memberships, including Dosh and Rakuten.

I’m a general dentist with 13 years of experience in a variety of practice settings, including private practice, a military base, a free and charitable clinic, and a correctional facility.  My passion is communication and creating personal, authentic connections with patients and team members.

Debbie Seidel Bittke, RDH, BS is founder and CEO of Dental Practice Solutions. She is an educator who speaks at most national dental meetings. Debbie is also a former Clinical Assistant Professor at USC and former Hygiene Program Director who leads dental professionals in advancing patient care. She teaches how oral health impacts Alzheimer’s prevention and champions the “COMPLETE HEALTH” practice model, helping teams connect the mouth to whole-body wellness.

I’m Suzanne Bush Black and since 1985 I have helped thousands of Dentists and Healthcare Entrepreneurs achieve Growth Focused, Principle Centered Practices.
What does it mean to you to have a great practice?

Growth with profitability so that your practice is well funded.
Health centered treatment planning through a co diagnosis process.
A team who shares your values and is patient centered so there is increased trust between all
A team that knows what to do, how to do it and does it with joy so that there is a culture of healthy performance
Patients who appreciate your passion, service and skill which validates their choice of your practice
And who send their best friends to see you too!

Marni Blythe is the owner of Full Pocket Coaching and Lead360 Academy, dedicated to transforming dental and healthcare practices through leadership, communication, and business strategy. A seasoned fractional COO/CMO and Integrator and former C-suite executive, Marni combines over 20 years of experience with a passion for emotional intelligence and team dynamics. She specializes in empowering professionals to build thriving, efficient, and people-centered organizations.

Daniel A. ‘Danny’ Bobrow (BOB roe) is President of AIM Dental Marketing which, since 1989, has served clients throughout North America, making it the most experience full service dental marketing firm in existence.
He is also the Founding Executive Committee Chair and Treasurer of The American Academy for Oral Systemic Health (AAOSH).
Danny is the executive director of Climb For A Cause™, and The SmileTree™ the former organizing and promoting participation in outdoor events, the latter allowing practices to ‘adopt’ one or more dental education and treatment projects overseas.
He is host of the acclaimed web based educational Series PracticePerfection.™ and the LinkedIn oral systemic health group (Keyword: AAOSH).
Mr. Bobrow lectures nationwide, and has been published in: DPR World (as The Marketing Insider), New Dentist, Dental Angle, CDS Review, Dental Compare (Compare Networks), Dental Practice Management, My Dental Channel, Strategies For Success, Modern Hygienist, New Docs, Office Magic, Pink Tooth, Solutions Quarterly, Dentistry Today, AGD Impact, DentalEDU.tv, and as the What’s Working in Dental Marketing Today columnist for Dental Economics.
He is one of 12 Charter Members of the Speaking Consulting Network (SCN).
In 2020, Daniel received the Distinguished Toastmaster (DTM) Award from Toastmasters International. Fewer than 1% of Toastmasters Members received this prestigious Award.
Daniel is also a Certified Dental Practice Consultant, and chaired the Website Committee of The Academy of Dental Management Consultants
In 2010 he was inducted into the American Academy of Dental Practice Administrators (AADPA) for whom he has delivered numerous presentations and, in 2011 the American Academy of Private Physicians and Academy of General Dentistry where to date he has delivered presentations on telephone skills mastery.
He is a certified personal trainer, health coach, outdoor emergency care technician, Alpine Patroller in the National Ski Patrol, patrols for the National Mountain Bike Association, and is a certified Level I Instructor with the Professional Ski Instructors of America (PSIA).
Mr. Bobrow holds a Bachelor of Science degree in Economics from The University of Illinois, and Masters of Business Administration Degrees (MBAs) in finance and marketing from The University of Chicago and The Katholieke Universiteit Leuven, Belgium, respectively. He also holds various Certifications ranging from Insurance and Real Estate to Wilderness First Aid.
He is author of The State of The Art In Dentistry Marketing and contributing author to Powerful Practice Vol. II. He is also the creator, in collaboration with Dr. Bill Blatchford, of The Art of First Impressions (TAFI)©.

Mr. Bobrow has a passion for rock and ice climbing, alpine and nordic skiing, mountaineering, and adventure racing. His mountaineering and racing exploits have been chronicled by Windy City Sports (now Competitor), Private Clubs, Red Book, Vertical Jones, Daily Herald, The Chicago Tribune, and other publications.
By soliciting pledges and corporate sponsorship, he has used many of these climbs as vehicles to raise both awareness and funds for a number of philanthropic organizations.
Mr. Bobrow is also a Certified mediator and arbitrator, and has worked pro bono for several agencies including; the Better Business Bureau, Youth Justice Institute, Center For Conflict Resolution, Illinois Department of Human Rights, the Circuit Court System of the City of Chicago, Center For Conflict Resolution, and Loyola University School of Law. He is a certified Professional Selling Skills II sales trainer and coach, and has passed the real estate professional’s licensing exam.. He is also Member of the University of Chicago’s Graduate School of Business (Booth School) CEO Roundtable.
Danny resides with his wife Virginia near Chicago.

Kristie Boltz believes success in marketing comes down to two essentials: strategy and consistency. With a passion for helping dentists and their teams grow with intention, Kristie is on a mission to help practices attract and retain high-value patients, improve return on investment, and make marketing a natural part of everyday practice culture.

As a coach and consultant, Kristie partners with dental teams to align marketing efforts with operational goals—so growth feels purposeful, measurable, and sustainable. Her approach empowers teams to work smarter, communicate more effectively, and build referral-driven momentum that supports long-term profitability.

Beyond her professional work, Kristie is a cyclist, philanthropist, and baker who is deeply committed to helping everyone she works with become a better version of themselves—personally and professionally.

Specialties include:

• Practice profitability & growth
• Marketing & referrals
• Team training & efficiency

Jonathan Bonanno is a pioneering figure in recruitment process outsourcing (RPO) solutions for dental service organizations and emerging groups. With over a decade of experience in healthcare and on the verge of completing a doctoral degree in Industrial/Organizational Psychology, Jonathan is committed to improving workforce performance and driving organizational success.

Jonathan promotes a supportive community for professionals, integrating business and people strategies through his innovative LAB Methodology™ and HUMAN values framework. His extensive experience in coaching, recruiting, and organizational development spans diverse regions, facilitating multimillion-dollar practice sales and empowering over a thousand team members globally.

Jonathan’s mission is to empower healthcare professionals to build resilient, high-performing, and psychologically safe teams. His insights on talent management and team dynamics promise to inspire and transform the approach of industry leaders.

Credentials:

• – PhD, Industrial Organizational Psychology (4th year resident in candidacy)
• – MS, Business Management
• – BS, Business Administration
• – Certified Talent Optimization Consultant
• – Certified Social Behavioral Researcher
• – Certified Social Conduct and Behavioral Science Researcher

At ZIA, we are dedicated to helping dental practices achieve their full potential by aligning talent strategies to business goals. Our team boasts extensive experience and deep industry knowledge, having worked with a wide range of practices—from single practices and emerging groups to large-scale Dental Service Organizations (DSOs).

We bring firsthand expertise in various facets of the dental industry. Our background includes roles as sought-after dental consultants, owners of multiple practices and a DSO, operators of a dental transitions company that has successfully facilitated top-dollar practice sales, and leaders of a virtual support company assisting thousands of practices nationwide. This rich history has now evolved into ZIA, where we continue to make an even bigger impact.

Our team’s comprehensive understanding of the dental industry, combined with our customized approach, ensures that we provide effective solutions tailored to your specific needs. From recruitment and retention to leadership development and performance optimization, we offer a full spectrum of onsite and virtual talent management services designed to help you thrive.

Discover how our experienced team can help you achieve your goals with precision and speed. Contact us today to get started!

Shannon Pace Brinker, CDA is a nationally and internationally recognized speaker, published author, and practicing dental assistant with over 34 years of clinical experience. She has written more than 200 articles on clinical techniques and has trained thousands of dental professionals throughout the United States and Canada.

As the founder and owner of The Whitening Shop in Virginia Beach, Virginia—voted Best Whitening in the area—Shannon has personally seen over 4,300 whitening patients, with an astounding 84% referred by other dentists. Her reputation for delivering exceptional, patient-centered whitening care has made her a sought-after expert in the field.

Shannon collaborates with leading whitening manufacturers including Ultradent, Philips Oral Healthcare, Ivoclar, Procter & Gamble, and GLO Science, helping to invent, test, and evaluate some of the most advanced dental whitening products on the market. Her deep clinical insight and real-world experience continue to influence product innovation and elevate the standard of care in whitening.

Dedicated to education, Shannon also pioneered the first hands-on virtual training program for dental assistants, making practical, high-quality instruction accessible to teams around the world.

A few are noted below:

• An active member of the American Academy of Cosmetic Dentistry, and was the first auxiliary to sit on the AACD Board of Directors.
• Awarded the (Evy) Rising Star Award from the American Academy of Cosmetic Dentistry.Recognized as Dentistry Today’s Top 100 Clinicians.
• Dental Product Report’s 25 Most Influential Women in Dentistry.
• Presented the Lucy Hobbs Award.
• Awarded the Sunstar Butler Award.
• Dr. Bicuspid’s Dental Assistant Educator of the Year.
• Align Technology’s Education Leadership Award.

April Brogan brings Bryant Consultants over 30 years of dental office experience, with the last 25 in management. A native of Washington State, April’s dental experience started in high school, where she worked in a dental office after school. She’s held various positions within the dental industry throughout her professional career. April values building trusting relationships and encouraging dentists and their teams to be the best version of themselves, allowing them to meet and exceed their goals. April loves celebrating small successes as well as “big picture” goals. April’s rich dental expertise in various roles in the dental industry will be an asset to the dentists and teams we serve.

April has a beloved dog named Millie. She loves traveling and going home to see her family and friends. In her free time, she volunteers with underserved youth. She’s an avid crafter, including scrapbooking and quilting.

April is a member of AADOM, completed training at Las Vegas Institute, and earned an AAS in Marketing and Management.

Danielle Brown is the owner of My Smile Insured, LLC. With over 20 years of dental experience, Danielle became disheartened seeing so many people go without the dental care they need due to high out-of-pocket costs.

As more medical insurance companies started to recognize dental procedures as medically necessary, Danielle became a medical billing specialist.

She helps dental offices, and their patients navigate getting the maximum benefit from their medical and dental insurance.

She is dedicated to helping as many people as possible restore their health, smiles, and lives.

Hello! Amy Cantu here. I am the CEO of AIM Management Consulting. Years ago I thought a career in nursing was right for me, but I quickly learned my gift was in administration. I decided to pursue my bachelors in healthcare management and changed my direction. By merging my gift, education, and 20 years experience, my passion was brought to life. I have helped many start up practices and existing practice revamps reach success. I provide personalized strategies that work long term. I have found each practice to be unique, therefore my services will be tailored to unique needs. I specialize in all facets of practice management.

I provide dentists and DSOs with automated tools for contacting past-due patients as a 3rd party collection agency or in the name of the practice, but for a low fixed fee from just $10 to $17 per account. Regardless of the balance or age, we can work the accounts using our Accelerator and/or Profit Recovery service, and the practice keeps 100% of the dollars collected. TSI is endorsed by the state dental associations in AZ, GA, MI, MN, VA & WI.

Eric Chatterley is a successful former private practice owner who now helps dentists reclaim FREEDOM from insurance dependence, stress, and exhaustion. His work focuses on helping dentists build a practice experience that restores their time, energy, and fulfillment.

Dental Business Consultant | Practice Growth Strategist | Leadership Coach

Amy Clark is a highly respected dental business consultant, management coach, and keynote speaker with more than 30 years of experience helping dental practices and organizations strengthen leadership, improve operational systems, and drive sustainable growth. Combining clinical insight with advanced business strategy, Amy specializes in dental practice consulting, performance analytics, and evidence-based leadership development designed to improve profitability and long-term success.

Throughout her career, Amy has assessed more than 3,000 practices and personally consulted with over 500 clients nationwide. She is known for delivering comprehensive business assessments that provide clarity around financial performance, accountability structures, and strategic growth opportunities. Her work focuses on optimizing workflows, strengthening team engagement, and implementing data-driven systems that support measurable outcomes and improved patient experiences.

Amy has developed industry benchmarking tools used to evaluate practice margins and collaborated with software teams to build mid-level data mining solutions that enhance business intelligence and operational decision-making. As a dynamic national keynote speaker and entrepreneur, she helps dental leaders align vision with execution, bridging the gap between current performance and future growth goals.

Clients working with Amy receive a holistic, full-circle consulting approach that includes strategic planning, fiscal performance analysis, leadership coaching, and implementation of behavioral and operational frameworks that empower teams and elevate practice culture.

Credentials

Amy is a national keynote speaker and a member of Cambridge’s Who’s Who of Women Entrepreneurs. She has served as Past President of the Chandler Chapter of the National Association of Professional Women and as Chapter Past President of the International Institute of Business Analysis (IIBA). She is a Registered Dental Assistant, Master Life Coach, Certified Business Analyst, and holds a Bachelor’s degree in Business Administration.

Andy Grover Cleveland “The Collections Ninja” has been in the revenue cycle space for over 20 years and has served in a variety of capacities. He started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygeine visits to full mouth restorations. Learning the business from the ground up, he developed a proficiency in recovering lost revenues and rose to the top of his field.

He realized his skill sets were better utilized working with clients so, he moved to the consulting, sales and service side fo the business where a great impact could be made. Currently he works with dental practices all over the country optimizing their patient billing and collections process to ensure maximum profitability and efficiency, frustration reduction and, patient retention.

He has been interviewed on Dental Town, is a member of The Academy of Dental Management Consultants (ADMC), a member of the American Association of Dental Office Management (AADOM) and is a speaker, networker and service provider who enjoys specializing in the dental field.

Lisa Copeland is an Author, Gen X, and an IRONMAN!
Her IRONMAN training taught her how to be successful in business communication.

Lisa is a dental team coach / professional speaker of 30 years. Her clinical/corporate expertise is in prosthetic implantology. Employed in US/SE Asia, she’s held every team position and knows how to simplify the corporate business of dentistry. Lisa coaches from every angle and personal experience. Her interactive style empowers dental teams to engage in customizing generational language skills and strategically developing practice communications, to increase profit, performance, and productivity.

Lisa’s dental corporate career paralleled her clinical career as a professional speaker, reporting under marketing, sales, clinical research, and professional relations spanning 25 years.

In 2017-18 Lisa had the honor of serving as President in the National Speakers Association (NSA), Northwest Chapter.

Lisa received her CSP (Certified Speaking Professional) Award in 2018. Fewer than 12% of global speakers obtain this designation and she is one of three Registered Dental Hygienists internationally that have been recognized.

We are ferocious dental marketers that help practices attract their ideal patients

Angela Davis-Sullivan knows how to recognize, diagnose, and successfully treat common problems in dental practices. She brings 30-years of practice experience to her role as a speaker and educator. While working in the dental practice, Angela gained invaluable experience as an administrator, dental assistant, new patient coordinator, and office manager.

In her book, Coming Home to a Better Practice, Angela shares the steps practice owners can take today to become more abundant leaders, connect with their teams, and create a practice they’ll be happy to come home to.

Angela is recognized as an influencer in the industry. She is frequently an interviewed guest on podcasts and her articles are featured in industry publications such as Dental Economics, The Observer, Dentistry Today and others.

She is certified in both Forte’ (a communication styles program) and DiSC assessments. She is also a Certified John Maxwell Leadership speaker, coach and trainer.

I help dentists clean up the chaos and confusion in their dental practices

Dental A Team is a premier dental consulting firm dedicated to the art of hands-on practice management. Specializing in the intersection of Practice Profitability & Growth and Systematizing Operations, they partner with a wide range of clients—from solo practitioners to large DSOs—to build scalable frameworks that drive sustainable success.

What sets Dental A Team apart is their commitment to Team Training & Leadership Development. They believe that a practice only grows as fast as its people, which is why their customized in-person and virtual consulting services focus on transforming staff into high-performing units. By implementing their signature Time, Profit, and Freedom Strategies, they help dental leaders move away from the daily grind of micro-management.

The result is a streamlined office that generates increased revenue and improved performance, finally freeing doctors to lead with clarity, confidence, and the freedom to enjoy the fruits of their labor.

Ann-Marie C. DePalma, CDA, RDH, MEd, CDIPC, FADIA, FAADH is a graduate of the Forsyth School for Dental Hygienists, Northeastern University and the University of Massachusetts Boston. Ann-Marie is a Fellow and Certified Educator of the Association of Dental Implant Auxiliaries (ADIA), a Fellow of the American Academy of Dental Hygiene (AADH), a continuous member of American Dental Hygienists’ Association (ADHA), as well as a lifetime member of the American Association of Dental Office Management (AADOM). She is the 2017 Esther Wilkins Distinguished Alumni of Forsyth Award recipient. Ann-Marie has been published in dental and dental hygiene publications and textbooks. She is a consultant dental hygiene examiner for CDCA-WREB-CITA, the national dental/dental hygiene competency assessment organization.

Ann-Marie presents continuing education programs for dental team members on a variety of topics. She has been employed as a software trainer, a business/clinical advisor for a national dental practice management company, a faculty member of a dental hygiene program and program chair of a dental assisting program after having been employed in clinical hygiene for a number of years.

Titan Web Agency, a leading Utah based SEO & Web Design, truly puts our customers first. We help doctors, dentists, and other healthcare providers get online and get established as a market leader. We believe in creating “Raving Fan’s”, and will go above and beyond to bring you what you expect; exceptional results. If you want to bring more awareness to your company, and grow your business, contact Titan Web Agency today, we are a company that TRULY “gets it”. We help you Achieve Greatness.

Kelly Duggan, RDH, AICI CIC

President and founder of KELLY DUGGAN Image Consulting, LLC, Kelly has been helping leaders and their organizations make their best impression since 1999.

Kelly is a certified image manager, coach, speaker and consultant. With more than 30 years in the dental and image industry, she has nurtured her desire to care for people and make a difference in their lives. This same passion emerges when she works with individuals and groups in image development.

KDI Consulting is an award-winning member of the Association of Image Consultants International (AICI), the largest professional association of personal and corporate image consultants worldwide. Kelly is a past president of the AICI Chicago Midwest chapter.

Executive Presence Coach – Personal Brand Strategist – Inspiring Speaker, specializing in executive and personal image development, etiquette and communication skills.

Sophia Dunkley is a transformative dental practice coach and consultant known for helping teams elevate performance, strengthen patient relationships, and improve case acceptance. With more than 25 years of experience in dentistry, she is a trusted advisor to practices seeking to align clinical excellence with operational success and sustainable growth.

As The Practice Navigator, Sophia guides dentists and teams from overwhelm to optimization through customized strategies focused on case acceptance, team alignment, and profitability. Her background in management, treatment coordination, and dental implant arch sales coaching shapes her relational approach to patient communication — what she calls “turning strangers into friends.” This human-centered model helps practices increase treatment acceptance while building lasting patient trust.

A sought-after national speaker, Sophia inspires dental teams to adopt emotionally intelligent leadership and communication strategies that create stronger cultures and better outcomes. She is a certified coach and Energy Leadership Index (ELI 360) practitioner, helping leaders increase emotional awareness, improve team dynamics, and foster high-performing environments.

Sophia’s areas of expertise include:

• Case acceptance and treatment presentation
• Financial processes and patient collections
• Scheduling and recall systems
• Staff acquisition and retention
• Leadership development, and operational efficiency

She supports general and specialty practices — from solo owners to growing organizations including pediatrics — empowering dental professionals to lead with clarity, confidence, and purpose.

Dondra is a goal-driven business leader and founder of Transition Acceleration Group; a premier implementation and educational company for the dental industry.

With an impressive 20+ years of expertise in business and management support services, she has a wealth of knowledge to offer her clients. Dondra leverages her expertise in dental practice management, credentialing, billing and sales to help dental industry professionals achieve bottom line success.

Dondra has become the “go to” person for implementing efficiencies within the practice to overcome staffing deficiencies, revenue growth and general management support. On top of that, Dondra and her team help dentists with credentialing, implementing medical billing and teaching office managers how to be business managers. Dondra understands the day to day issues with running a successful practice and is committed to providing collaborative strategies that will have a positive impact on each practice.

When not lending her business acumen to the world of dentistry, she enjoys spending time with her beloved family – including her husband, children, and two dogs.

Katherine Eitel Belt, CSP, is Dentistry’s Unscripted Communications Coach!
Founder and CEO of LionSpeak, Katherine is an international speaker, author, and performance coach, best known for helping professionals develop courageous, unscripted conversations with patients, clients, co-workers, and audiences. Whether communicating from a treatment room, consult room, boardroom, or stage, clients love her simple yet powerful formulas for delivering messages with clarity, courage, and inspiration.
For 30 years Katherine has keynoted annual conferences in the U.S., Canada, and the U.K., coached thousands of dental professionals in hundreds of practices, and consulted or presented for companies such as Care Credit, Henry Schein, Patterson Dental, Dentsply Sirona, e-Assist, Cain Watters, Pacific Dental Services, and Philips Oral Healthcare.
Katherine is a Certified Speaking Professional (CSP), an earned designation of the National Speakers Association achieved by less than 10% speakers worldwide and she is one of only seven dental professionals to hold the certification. She is also a Spotlight-On-Speaking champion, Speaking Consulting Network founding member, past-president of the Academy of Dental Management Consultants, AADOM/ASCA member, Dental Business Institute and Dental Speakers Institute faculty member, and recipient of the Linda Miles Spirit Award.

Recognized as a business strategist, wellness educator, emcee, and influencer, Vanessa Emerson, FDSI mentors  professionals in business development/strategy, marketing, event management, conscious leadership, and health/wellness principles. 

Vanessa’s annual conferences attract professionals who gather to learn, network and support each other in growing their skillsets, mindsets, and shaping their industry.

Honored by Dental Products Report as one of the Top 25 Women in Dentistry (2017), awarded Nifty Thrifty’s Dental Industry Influencer of the Year (2023), and thrice selected for the Denobi Award Shortlist (2021, 2022, 2023) for her outstanding contributions in the industry, Vanessa is known as the ‘go to’ resource that helps meeting planners create stronger meetings, speakers acquire more bookings, consultants attract and retain clients and all to meet their business goals.

Vanessa is honored to serve NSA Arizona as President (2026-2027.)

She is frequently booked by  organizations who would like to encourage their members to explore and expand their roles as speakers and consultants.

An avid student of self-development over four decades, Vanessa is honored to be a certified Total Well-Being Coach & Health/Meditation Instructor and a Reiki Master/Trainer.   Her courses and events reflect the understanding that professionals who prioritize self-care and self-development are more likely to experience happiness, vitality, and fulfillment.

Over 40+ years in office consulting and leadership coaching. Listed as leader in dental consulting for over 20 years and top 25 women in dentistry. Recipient of the Gordon Christensen Top Lecturer Award in 2015. On the board of the American Academy of Dental Practice. Practice Management Advisory Board for American Dental Association and past president of The Academy of Dental Management Consultants. Consults nationally with an emphasis on Team Development training. Expertise in treatment acceptance, patent communications and increasing Team Effectiveness. Known for strengthening Team Engagement in practice productivity.

Do you know anyone that simply loves to be a dental hygienist? Meet Brandi Hooker Evans from Idaho, USA. Brandi is an international speaker and published author passionate about turning science into action. Audiences engage in her captivating courses and leave with inspiration and tools to provide exquisite, individualized care and live a fulfilling life. Brandi acquired her formal education from Idaho State University, most recently, a master’s degree in health education. Brandi has served the Idaho Dental Hygienists’ Association as President as well as her local Portneuf Valley Dental Hygiene Society. She has enjoyed nearly two decades as a clinician in private practice. Brandi treasured her time as clinical dental hygiene faculty at Idaho State University and served on the ISU Dental Hygiene Advisory Board. Currently, Brandi owns and operates Stellar Outcomes and Evans Dental with her husband, Dr. Eron Evans. Brandi is an American Academy of Dental Hygiene accredited continuing education provider. Her enthusiasm for the dental profession is contagious and uplifting. Spend some time with her to add delight and expertise to your career!

Kathy has been a dental hygienist, dental hygiene educator, speaker, author, consultant, seminar, and study club leader for over 40 years. She speaks frequently about the correct classification, documentation, treatment planning, and CDT procedure code selection for patients with periodontal disease. In addition, she holds a license with the ADA for Current Dental Terminology© which allows her to provide the most up-to-date understanding of current procedure codes.

She has articles published in RDH Magazine, Dentistry Today, and others specifically addressing dental hygiene treatment planning and correct procedure code selection. Her national engagements include presentations to the American Dental Association’s Annual Meeting, ADHA Center for Lifelong Learning, RDH Under One Roof, and the Pacific Northwest Dental Conference.

Kathy’s most recent honors include being selected as a recipient of the 2023 Sunstar RDH Achievement of Distinction in the category of Entrepreneurship and a member of the inaugural class of Fellows for the American Dental Hygienists’ Association.

She currently serves as a Director for the DentalCodeology™ Consortium, reviewing and developing procedure codes relevant to dental hygiene practice which are presented to the Code Maintenance Committee of the American Dental Association each year.

Kathryn Gilliam BRDH, BA, MAAOSH, is the Founder and CEO of PerioLinks, LLC and a Lead Clinical Coach with her dream team at Inspired Hygiene. Kathryn’s belief in the integral role of the dental hygienist in life-saving health care drives her passion for elevating the profession through encouragement, education, and empowerment. Kathryn presents engaging courses for study clubs, local, state, and national dental conferences that focus on multiple aspects of oral-systemic connections. Incorporating the science into practical clinical protocols to elevate patient care and create true healing is a passion Kathryn shares with her coaching clients. Kathryn can be reached at kathryn@periolinks.com to discuss how she can serve your team or conference.

Specialties include:

• Oral – systemic links and medical wound care processes
• Early detection and prevention of oral and oropharyngeal cancers
• Screening for airway and sleep problems in children and adults
• Recognition of oral signs of celiac disease
• High-level communication skills

The Comprehensive Dental Continuum is committed to partnering with you toward the achievement of your goals and stated objectives for your dental practice.

Our in-office practice assessment provides feedback and insight into the current state of your practice in regard to the key concepts addressed in the 8 Point Practice Assessment©. This assessment identifies both strengths and weaknesses in the practice.

The Comprehensive Dental Continuum offers customized coaching plans to assist dentists in moving their practices to the next level.

Geri Gottlieb, founder and CEO of GG Practice Coaching & Development, a seasoned coach, communications expert, and speaker. With over three decades of experience in dental practice management and leadership development, she brings a unique blend of expertise to drive sustainable growth.

Mary Govoni, CDA, RDH, is a nationally recognized speaker, consultant, and co-host of The Compliance Divas™ podcast. With over 50 years of experience in dentistry—ranging from clinical practice to serving as President of the American Dental Assistants Association—Mary is a leading expert in Infection Control & Compliance and Chairside Efficiency.

Through her firm, Mary Govoni & Associates, she empowers dental teams to strengthen their OSHA and HIPAA programs while transitioning paper-based systems into efficient digital formats. Mary is also a passionate advocate for the dental professional’s longevity, specializing in Ergonomics & Injury Prevention. She provides hands-on coaching to optimize clinical workflows, streamline instrument management, and design operatory layouts that maximize both comfort and productivity.

Whether she is speaking on a national stage or working one-on-one with a practice, Mary’s mission is to eliminate the stress of regulatory trends and physical strain, allowing teams to focus on delivering exceptional patient care.

Scott E. Graham, MHA, FACMPE, FAADOM partners with OMS clients in all areas of practice management, including start-ups, buy-ins, recruitment, physician on-boarding, exit strategies, reimbursement enhancement, human resources staffing and management, compliance, coding/billing, revenue cycle improvement, practice financial modeling, governance documentation, policy and procedure development, process implementation, and process improvement training. He also helps OMS clients in practice sales and transitions.

He is a founder of the SOMSA formally known as, JAWS Society, a national not-for profit professional organization for OMS practice administrators. He has presented on practice management best practices at local, regional, and national conferences, and he has written articles on OMS practice management topics as well as how to start a national not-for-profit professional organization, establish an OMS Fellowship Program, and attract top dental talent. He also co-authored a textbook chapter about OMS practice management and business in the 3rd edition of Fonseca’s Oral and Maxillofacial Surgery.

Graham holds a Master’s degree in Health Administration, and he is board certified in the American College of Medical Practice Executives (FACMPE) and the American Association of Dental Office Managers (FAADOM).

He is an active member in the Medical Group Management Association, American College of Healthcare Executives, American Association of Dental Office Managers, National Society for Certified Healthcare Business Consultants, and the American Association of Oral and Maxillofacial Surgeons.

Gray Pilgrim and Associates LLC is a firm dedicated to improving the quality of life and income for Dentists.

For over thirty years, Mr. Gray has been a tax strategist who assisted his clients with managing their practices, improving their financial success, and planning for the future.

He is proud to be one of the founding members of the Academy of Dental CPA’s.

Larry M. Guzzardo provides comprehensive, personalized, in-office consulting exclusively to dentists and their staff. For the past two decades he has assisted professionals in achieving both financial and personal goals. His business and marketing systems focus directly on two main objectives: improving the bottom line and ensuring optimum patient care. He also goes a step further. He believes people are the most important asset of the practice and has developed specific programs to create self-motivated team players whose actions reflect their commitment to the outcome of your practice. For more information you can contact Larry at (404) 842-0530 or Larry@larrymguzzardo.com.

Dental consultant

David Harris, CPA, CFE, CFF, is the founder and CEO of Prosperident, the world’s largest firm specializing in dental embezzlement investigation and prevention. With more than 30 years of experience in forensic accounting and fraud investigation, David has helped dentists uncover financial crimes within their practices and implement systems to reduce theft risk.

A licensed private investigator, Certified Fraud Examiner, and forensic CPA, David is widely recognized as dentistry’s leading expert on employee theft and practice fraud. He is the author of Dental Embezzlement: The Art of Theft and the Science of Control and a sought-after speaker who educates dental professionals on protecting their practices from financial loss.

Through Prosperident, David leads a specialized team of investigators and fraud experts who work exclusively with dental practices to detect, investigate, and prevent embezzlement.

Specializing in dental practice valuations, transitions, and pre-transition consulting. At McVay Dental Transitions, our mission is to empower dental professionals in their journey of practice management and transition. We are dedicated to delivering unparalleled consulting expertise, ensuring a seamless and personalized experience at every stage of the process. With integrity, compassion, and a sprinkle of innovation guiding us, we aim to not just meet your expectations but exceed them. Think of us as your partners in this journey, helping you move confidently into your next chapter. We’re not just about transitions; we’re here to make a positive impact on your life!

At McVay Dental Transitions, our mission is to empower dental professionals in their journey of practice management and transition. We are dedicated to delivering unparalleled consulting expertise, ensuring a seamless and personalized experience at every stage of the process. With integrity, compassion, and a sprinkle of innovation guiding us, we aim to not just meet your expectations but exceed them. Think of us as your partners in this journey, helping you move confidently into your next chapter. We’re not just about transitions; we’re here to make a positive impact on your life!

KH Productivity Management utilizes fractional management to assist new and existing dental practices in meeting the challenges of operating a progressively successful practice.

PRN Dental Consulting is the company of Carol Paige and Paige Healey. Carol established PRN Dental Consulting (previously known as PRN Consulting) in 1988 to offer tailor-made management consulting services to dental practices in the USA. We do not sell “packages,” as there is no such thing as “one size fits all” in dentistry. We facilitate finding best-fit, unique solutions to your practice’s hurtles.

Carol Paige received her Bachelor of Science from the Medical College of Georgia, School of Dental Hygiene. Carol then underwent extensive interview and testing procedures with Pride Institute, a grass roots dental practice management consulting organization, then trained and joined their organization as a dental practice management consultant in 1984. Her responsibilities included consulting and lecturing on a national level. She then joined a local firm in 1986 and established the firm’s dental management program, developed courses and manuals and trained corporate consultants. She broke off as a “lone wolf” consultant in 1988 to chase a dream of designing tailor-made solutions for dental management. Every doctor, practice, and team is unique, and so should their solution be!

Paige’s B.A. in Communications from the University of Georgia laid the perfect foundation to launch her passion for team building and leadership into the dental industry. She gained administrative and legal industry experience in her preceding years as a multi-doctor practice manager. The apple didn’t fall far from the tree (nor did her name), and Paige joined her mother, Carol Paige, and PRN Consulting in 2021 and became Partner in 2024. Paige is credentialed through Gordon Training International to teach the highly acclaimed course, “Leader Effectiveness Training,” and she is a Certified Practitioner through Wiley’s Everything DiSC.

Our speciality is tough to put in a box! We specialize in human resource management coaching, staff talent search, practice analysis, business development and planning, annual business planning, verbiage trainings for teams (preventing broken appointments and cancellations, sales, perfecting the patient pass-off, how to gave staff meetings… etc!), conflict prevention and management, leading and facilitating meetings… Anything that is “outside of the mouth” is typically our territory!

I’m Beth Heilman, a former frazzled, burned-out dental office manager turned certified life and health coach. After spending over 20 years in the trenches of the dental world—juggling schedules, managing teams, and putting out fires—I hit a wall. The long hours, constant pressure, and never-ending to-do lists weren’t just exhausting, they were stealing my passion for the work I once loved.

That’s when I made a decision: burnout wasn’t going to be my legacy. I was done surviving. I wanted to thrive.

Now, I help dental professionals break free from the stress, overwhelm, and exhaustion that are silently stealing your joy, energy, and ambition. My coaching program, Dental Life Mastery, teaches the 10 essential mental hygiene skills you never learned in school—skills that help you take back control of your mind, time, money, and energy so you can build a career AND a life you freaking love.

This isn’t fluff. It’s science-backed, actionable, and proven to work. You don’t need another bandaid solution. You need a system that rewires how you think, plan, and take action. That’s exactly what I deliver.

If you’re tired of feeling like your career is running you instead of the other way around, let’s talk. Because the life you want isn’t just possible—it’s 100% within your control.

Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.

Rebecca is known for her approachable, down-to-earth coaching style. She understands the complexities of running a dental practice and strives to make each team member feel valued, supported, and heard. Her genuine care for others shines through in her work, whether she’s helping a practice streamline workflows, develop leadership skills, or enhance patient care. With expertise in leadership development, standard operating procedures, and team dynamics, Rebecca helps dental offices achieve operational efficiency while creating a positive and motivated workplace culture.

Rebecca believes that at the heart of every successful practice is a unified, empowered team. By fostering open communication and trust, she creates an environment where dental professionals can thrive. Her personalized coaching approach focuses on strengthening team relationships, improving workflows, and reducing errors, all of which lead to an exceptional patient experience and a stronger, more productive practice.

As Vice President of the Denver DPLN network, sponsored by AADOM, Rebecca is at the forefront of dental office management. Her commitment to professional development is reflected in her achievements as a lifetime member of the American Academy of Dental Office Management (AADOM), where she earned her Fellowship in 2023, her Mastership in 2024, and is on track to receive the prestigious Diplomate designation in 2025.

Her deep understanding of dental practice management is further enriched by her active involvement with leading industry organizations such as Women in DSO, Dental Entrepreneur Women (DeW), and the Academy of Dental Management Consultants (ADMC). These affiliations keep her well-connected with the latest industry trends and best practices, ensuring her coaching clients benefit from cutting-edge insights.

We Offer Dental Practice Protection! At every stage of their business journey ,start-ups, unsure of how to grow, facing embezzlement, transitioning, DSO, or unexpectedly needing to leave their practice. Our team specializes in helping dental professionals navigate changes, avoid stagnation, and even provide external management solutions when required. We have created systems that eliminate unnecessary write-offs, adjustments, and outside management when needed. We offer tools that help you maintain the integrity of your dental practice.

Merikay, Founder of Coach MKay Companies, LLC, has devoted more than 30 years to helping individuals and organizations unlock leadership potential, create purposeful change, and transform business results. She partners with hospitals, dental practices, and medical organizations to strengthen leadership development, elevate communication skills, enhance team dynamics, and improve the overall patient experience.

A nationally recognized speaker and executive coach, Merikay was featured in the Women’s Journal March 2024 issue, Trailblazers at the Helm: Celebrating the Top 15 Women Coaches Shaping the Business Landscape. Throughout her career, she has developed more than 1,000 customized professional development programs, authored books, and contributed to respected industry publications.

Merikay recently relaunched her book, My Year on the Inside: Creating Catalysts for Change, sharing powerful insights on transforming organizational culture to improve both employee satisfaction and patient care. Her academic background includes a B.A. from UNC–Chapel Hill and a Master of Science in Human Resources – Business & Industry from North Carolina A&T State University. She also serves as an adjunct instructor at Cape Fear Community College and previously worked as an adjunct hospital chaplain, bringing a uniquely human-centered perspective to leadership and organizational growth.

Demo Video: https://www.youtube.com/watch?v=niAJotaHq_U

I am a dental assistant that loves to help other dental assistants thrive! I consult in offices that need OSHA/Infection and HIPAA training and coaching. With over half of our DA workforce trained OTJ, it’s important that we get them the proper training. DA’s spend more time with the patient than any other team member, so let’s educate them to be their best!

Janice Hurley is known as Dentistry’s Image Expert on personal presence. She has more than 30 years experience as a dental consultant helping professionals use the tools they have to gain higher treatment acceptance and attract quality patients. Her goal is that everyone understands how to better use their professional energy for success.

She is an international author and speaker on what it takes to project professional excellence and confidence so others feel it instantly. She has been honored as one of Dentistry Today’s Top Speakers for 15 years. Her clients are professionals in dentistry who strive to feel JOY every day. Her book Dental Image Branding is a leading resource for today’s dentists.

www.janicehurley.com

Southwest Management Group is a consulting firm that has been established since 1992. Our mission is to create sustainable growth in the current dental market by engaging, and inspiring teams along with coaching clients to drive profitability and promote a higher quality of life, both in and outside the office. Our team of experts work together to create a customized path to the quality practice that you desire. Our dental coaching and management engagements are tailored specifically to your needs to help you improve every single aspect of your professional life. Looking to increase productivity? Earn more revenue? Create a more efficient and positive working culture? Our experts can turn your ideas into results that you’ll enjoy day after day in the practice, making you and your team along with your patience happier in the process!
If you are on your path to practice ownership we have the tools you and your future team need to get you off to a smart start! Call us today.

Janice Janssen is the co-founder of Global Team Solutions and an expert in dental practice consulting.

When it comes to working at a dental practice, Janice has seen and done it all. Since her introduction into the field as a teen, she has enjoyed a long career as a dental hygienist and served—and excelled—in many other roles including office management, insurance billing, and collections. Now Janice enjoys consulting because it allows her to share her techniques with the doctors, hygienists, and office staff who are on the front line every day. Her zeal for a proven successful periodontal program makes her a real asset to her clients across the country.

Besides hands-on experience, Janice has gained professional recognition for her hard work and commitment to excellence. She is co-author of OMG! Office Management Guide, the “bible” used in GTS training workshops. She is a member and former Treasurer of the Academy of Dental Management Consultants (ADMC), and is a Certified Fraud Examiner (CFE), which positions her as an expert in educating dentists to deter fraud and embezzlement in their practice.

Lasso MD offers high-performance digital marketing and integrated growth software built specifically for dental practices. Our platform combines AI-powered website design, hyper-local SEO, targeted social media, photo + video marketing and high-impact Google Ads campaigns that consistently attract high-value new patients at a superior return on your investment.

At the center is PatientLoop™, our automated growth engine that nurtures leads, recovers missed calls, and turns online inquiries into booked appointments.

From first impression to final conversion, Lasso MD delivers the clarity, accountability, and measurable results every modern practice deserves.

Specialties:
– Internet Marketing Agency
– Marketing & referrals
– Practice profitability & growth
– Branding and video production
– New Practice Startups

https://www.lassomd.com/dental-marketing
https://www.patientloop.com/

Dayna Johnson is a dental practice management expert, podcast host and the founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. With over 30 years of experience, Dayna’s impact is acknowledged through significant awards, notably being recognized as one of the “Top 25 Women in Dentistry” by Dental Products Report. Through her life’s work, Dayna’s goal is to empower dental teams to live up to their true potential, provide guidance that transforms challenges into opportunities, and help dental professionals have the thriving practice they’ve always dreamed of.

Samantha Jones began her dental career at the age of 16. Her passion for communication and relationship building blossomed with both patients and co-workers. Sam became a dental practice manager in her 20’s, developing administrative strategies to grow both the practice and the people within it.

Sam founded Cre8Wise Movement Company so she could offer dental professionals the same support, knowledge and strategies that founded her own success. In addition to Cre8Wise, Sam served as Chief Operations Officer for a small dental group, where she worked daily in the practices. This enabled her to continue to develop the administrative and clinical systems and solutions that are being utilized in hundreds of practices across the country. She understands that working in the practice provides invaluable experience and insight into the daily challenges dental teams face today.

Sam understands the business of dentistry and is pleased to be an equity partner in a 5 practice DSO. She’s known as an influencer and leader of thought in the area of intentional communication, applied neuroscience, practice financials and metrics, scheduling, systems and protocols, practice operations, treatment presentation and team development. She is also the CEO and founder of WOW Readiness program, a career readiness program that provides resources and job placement for underserved women. She is an expert advisor with Accelerate Dental, and a member of the Dental Speaker Institute, Dental Speakers Bureau and Dental Entrepreneur Women’s Network.

Dental Practice Management Consultant Jan Keller is an expert on retention – of both team members and patients — in the dental office.

Jan believes, “It makes no sense to invest time & money to hire the right person or attract the perfect patient if don’t have a way to exceed their expectations so they can’t imagine working somewhere else or going to another dentist.”

She also helps dentists navigate the difficult and time-consuming task of finding and hiring top-rate teams. She takes this knowledge and insight on the road with her popular courses, “Forensic Hiring™” and “How to C Your Way Clear to Outstanding Communication, Customer Service and Continuing Care.” Both are informative, upbeat and full of take-away tidbits for dentists and their teams. In 2020, Jan joined forces with other like-minded dental industry experts to help dental practices reach new levels of success via a new consulting program, DIY Digital Dental Consulting: In Your Office, In Your Time, In Your Own Way. The program is aimed at practices that are not working with a consultant or coach, but still need affordable, practical solutions to common practice issues. Jan is the author of a series of books and articles for dental professionals called “Blind Spots in Dentistry™”, and serves on the Board of the prestigious Academy of Dental Management Associates as Board Secretary. You can find her e-book, “Forensic Hiring: Make Your Next Hire a Great Hire” in Amazon’s Kindle library.

Dr. Kerr is a highly respected dental leader whose career reflects a deep commitment to lifelong learning, service, and community impact. He earned Mastership in the Academy of General Dentistry and, in 2011, received the prestigious Life-Long Learning and Service Recognition Award in honor of his dedication to advancing the profession.

He has also been awarded Fellowship in both the American College of Dentistry and the International College of Dentistry and is an Honored Fellow of the Georgia Dental Association — distinctions that recognize his leadership and contributions to dentistry.

For more than thirty-five years, Dr. Kerr led a successful small-town practice that served as a true community partner, including the establishment of a clinic for the indigent in 1994. His work has earned recognition from state and local organizations as Dentist, Citizen, Professional, and Small-Business Person of the Year.

In addition to his clinical and community achievements, Dr. Kerr is an accomplished author of seven books, including When Life Needs a Sticky Note!, Ten Tips to the Top, and Wear It On a Tuesday, where he shares insights on leadership, growth, and purpose.

Todd takes a very systematic approach with his dental clients and is able to take them from A to B through an analytical and open-handedness approach. His clients can immediately see his value by helping them gain control of their numbers.

Meet the Consultants of Dental Practice Services, Inc.

Greg Beck – President, Dental Practice Services, Inc.
gregbeckdps@gmail.com | 913-484-3729

As Program Manager of the Private Dental Plan™ (PDP) program since 2002, Greg helps practices create customized in-office membership/loyalty plans that boost patient retention and independence from insurance.
inofficedentalplans.com | privatedentalplans.com

Kristi Ripley – Senior Director, Strategy & Provider Relations
ripleykristi@gmail.com | 816-935-7123

With decades in dental practice operations, technology transformation, and provider relations, Kristi empowers teams to:

• Increase case acceptance through better treatment & financing presentations
• Improve workflows with practice management software training & optimization
• Build strong provider partnerships and growth strategies

Services We Offer

• Private Dental Plan™ Program – Custom-designed in-office membership plans (loyalty + membership combined)
• Case Acceptance Coaching – Patient communication training to achieve more “yes” moments
• Practice Growth & Operations Consulting – Streamlining systems, optimizing participation, and expanding revenue opportunities
• Technology & Workflow Solutions – Implementation and training for practice management software
• Provider Partnership Development – Strategic relationships that fuel growth and long-term success

Our mission is simple:

Help dental practices grow profitably while giving patients the care they deserve—without the roadblocks of traditional insurance.

Joy Lantz, RDH, PHDH, COM, IBCLC brings more than 30 years of experience in dentistry, combining her background in dental hygiene with specialized expertise in myofunctional therapy and lactation consulting. She works within a clinical setting helping patients and families better understand airway health, oral myofunctional disorders, and their impact on overall wellness.

As a national speaker and educator, Joy presents on airway screening, anticipatory guidance, interdisciplinary collaboration, and the integration of myofunctional therapy into everyday dental practice. Her passion lies in bridging the gap between dental and medical professionals, encouraging a collaborative approach to patient care that supports early identification and treatment of airway-related concerns.

Joy is dedicated to empowering dental teams with the knowledge and practical tools needed to confidently incorporate airway-focused services into their practices. Through education, coaching, and innovative training programs, she helps offices enhance patient outcomes while building sustainable growth opportunities — particularly in pediatric and airway-centered care. Her mission is to elevate the standard of dentistry by bringing greater awareness to airway health as an essential component of whole-body wellness.

At My Social Practice, we help dental practices grow by taking the guesswork out of dental marketing. We handle everything from building custom dental websites and managing social media to running local SEO campaigns and designing branding that resonates with your community. We specialize in the dental industry, so we understand HIPAA compliance, dental terminology, and what it takes to attract and retain patients online. By managing your online reputation, boosting your Google Maps rankings, and creating engaging content, we make sure your practice is found and chosen by more patients. Our goal is to let you focus on patient care while we fuel your practice with a steady stream of new patients and help you build lasting relationships in your community. 

Specialities:

Reputation Management

Dental AI Receptionist

SEO for Dentists

Dental Social Media

Website Design for Dentists

Paid Advertising for Dental Practices

Coach Anna is a dental leadership and practice consultant helping dentists build strong teams, clear systems, and sustainable growth—without burnout. With hands-on experience leading a multi-million-dollar practice, she now supports doctors from a 30,000-foot view so they can lead with confidence and clarity.

Dr Emily Letran is a serial entrepreneur, CEO of several multi-specialty dental practices, and private coach to many professionals. As an international speaker, she has been on TEDx and shared stages with countless business leaders including Sharon Lechter (Co-Author Rich Dad Poor Dad), Kevin Harrington (Shark Tank), Dr. Howard Farran (Dental Town), and Linda Miles (The Ultimate Mentor of Dentistry). She has been featured on several magazines , Dental Town , Global Woman, Top Doctor, The Profitable Dentist, See Beyond as well as the media, Yahoo!Finance, Forbes, USA Today, and FOX. She is a contributing writer for Dental IQ, DrBicuspid.com, and Dentistry Today. Dr Letran is the author of several books, the Founder of the non-profit Smile Champions, a Certified Kolbe Consultant, a member of Forbes Coaches Council, and the Founder of Exceptional Leverage Inc., a global coaching and consulting firm. She hosts her signature events, ACTION To WIN seminar, in several countries, and shares her expertise in personal growth and business management through her ACTION To WIN Academy programs. Dr. Letran has been knighted as a Lady of The Royal Order of Constantine The Great and Saint Helen for her work in philanthropy, inducted as a Fellow of the International College of Dentists for her contributions to the dental community, and currently enjoys practicing dentistry with her daughter in Huntington Beach, CA.

As a Dental Hygienist for 10+ years, I have worked in a variety of settings including Public Health and Private Practice. I have recognized the need for guidance in Anxiety and Burnout with the increasing demands dentistry is placing on us. I also work with Staff and Doctors with ADHD to show up to work and in their life with greater momentum and productivity.

I am an acting CEO/Consultant for Dental offices around the US.

Jamie is a licensed dental hygienist, educator, speaker, and coach with nearly 40 years of experience working in the dental industry. Throughout her career, she has worn many hats, including Registered Dental Assistant in California, Registered Dental Hygienist in Idaho, university clinical instructor, certified Eaglesoft trainer, and dental assistant.

Her extensive hands-on experience allows her to bring practical, real-world insight to the professionals she teaches. Having spent decades “in the trenches” of dentistry, Jamie understands the challenges dental teams face every day and is passionate about helping practices strengthen their systems, skills, and confidence.

Known for her engaging teaching style and deep industry knowledge, Jamie combines her clinical background with technology training and team development to help dental professionals grow and succeed. Today, she shares her expertise as a public speaker and coach, inspiring dental teams with her enthusiasm, experience, and love for the profession.

Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI. Jessica is a licensed school psychologist and helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments. Jessica has created strategies for dental offices to remove some of the most common barriers to dental care. She loves sharing ways to make the experience positive for every patient. Jessica has also been involved in leadership positions for two local networking organizations for the past 7 years. She has assisted 90+ business professionals thrive and be more successful.

I’m an executive-level dental business and personal development coach helping dental business owners and DSO’s find peace and profit while putting people first. I specialize in business operations, strategy, development and PEOPLE. I facilitate maximizing people’s potential so they thrive and you get the best versions of them. Together we achieve a healthy culture, strong leadership and business solvency.

My passion for health began at age 15 working as a Sterilization Assistant with Favero Dentistry in the 1980’s and has morphed over the many decades to include becoming an RDA, PHN, Practice/Medical /Wellness Director working in all aspects of healthcare, dental and medical practices, surgical & pediatric work , as well as, within the insurance industry. The Healthcare/Wellness industry is my career and I love being able to work in all aspects of the wellness, medical and dental fields. I am a life-long learner and a self starter who enjoys both team work and the ability to work autonomously. I can’t imagine life without both work and learning. “I do not get older every day, but instead, am more knowledgeable everyday!” My expertise includes project design and management, data analysis and interpretation, revenue cycle management and the development and implementation of necessary tools. I enjoy generating innovative ideas and devising feasible solutions to broadly relevant problems. Your Business (Or Practice), MY Passion, Your Success!!!

Brenda McNulty is the owner of DSO FACTS, a fractional training officer company dedicated to turning dental practice visions into reality. With over 30 years of experience, Brenda brings a unique depth of knowledge from both the clinical and business sides of dentistry. While she spent 15 years as a premier dental consultant, Brenda has successfully transitioned into implementation and accountability partnerships, moving beyond mere advice to hands-on results.

Brenda is a recognized industry expert and a frequent speaker at major events like Yankee Dental, Chicago Mid-Winter, and the CDA. Her expertise lies in practice profitability and growth, team training, and operational efficiency. She is specifically known for establishing high-impact systems for scheduling, phone etiquette, and financial processes—including patient collections. By focusing on the unique talents of each team member and her specialized knowledge in pediatrics, Brenda creates a culture of success and increased profitability.

Outside of the office, Brenda is fueled by her faith, her family, and her dogs. As a proud Colorado native, you can often find her cheering on the Colorado Avalanche—Go Avs!”

Lead Investment Grade Practice Business Advisor | Productive Dentist Academy

Joanne Miles is a trusted leader in dental practice transformation, widely known as the “Swiss Army knife of dentistry” for her rare ability to bridge clinical insight, operational strategy, and business growth. With decades of experience guiding practices across the country, Joanne brings clarity, structure, and forward-thinking solutions to dental teams at every stage — from ambitious start-ups to thriving multi-location organizations.

As Lead Investment Grade Practice Business Advisor at Productive Dentist Academy, Joanne is deeply committed to helping practices grow with intention and purpose. Her work centers on the pillars that drive lasting success: team engagement, leadership development, patient experience, and operational excellence. Through thoughtful coaching and strategic implementation, she empowers dentists and their teams to build systems that support both performance and culture — creating practices that are not only profitable, but fulfilling places to work and grow.

Joanne’s approach blends practical systems with authentic human connection. She believes the strongest practices are built on alignment, accountability, and a shared vision — where numbers matter, but relationships matter more. Known for her collaborative spirit and hands-on guidance, Joanne helps teams navigate change with confidence while staying grounded in their values and long-term goals.

Productive Dentist Academy partners with dental practices to elevate clinical care, streamline operations, and build sustainable growth. By integrating business strategy, leadership coaching, and innovative marketing solutions, PDA helps dentists create efficient, investment-grade practices that protect their vision, their legacy, and their well-being.

Austin Moffat runs a dental accounting and fractional CFO firm built specifically to support practice owners and multi-location dental groups. His work helps dentists move beyond basic bookkeeping and tax prep by creating clear financial reporting, stronger cash flow control, and a finance strategy that supports growth.

Austin started the firm to solve a common challenge in dentistry: owners often make major decisions—hiring, expanding, buying practices, or preparing for a sale—without timely, accurate, decision-ready financials. He built his firm to provide both the financial foundation (accounting, reporting, clean books) and the strategic guidance (forecasting, planning, KPI management) needed to run a stronger business.

Through his CFO work, Austin helps dental leaders understand what their numbers are actually saying, improve profitability, and communicate effectively with outside partners such as banks, consultants, and private equity groups. Whether a practice is focused on operating more efficiently, expanding into multiple locations, or preparing for a future transition, Austin provides the financial tools and leadership support to make confident, data-driven decisions.

StreamDent software AND I teach IV Sedation

Heidi Mount is a virtual dental business coach helping dentists create profitable, well-run practices with clarity and confidence. She is a number 1 best seller in 4 countries for her book “Hidden Treasures; Finding The Missing Revenue In Your Dental Practice”.

She specializes in helping practices generate $500 more per day, per employee—starting with tomorrow’s schedule. Through focused scheduling strategies and strong operational systems, Heidi helps dental teams maximize efficiency without burnout.

Her expertise includes:

• Dental practice acquisitions
• New dental start-ups
• Retirement and practice transition planning
• System implementation and workflow optimization
• Productive scheduling with less patients, goal setting, designing reward systems, leadership skills, dropping PPOs, and much much more.

Heidi also offers cost effective alacart coaching sessions and robust coaching courses in her app, providing dentists with practical guidance they can apply immediately. Feel free to download the “Coach Heidi Mount” app and listen to her free lessons.

Her approach is simple, strategic, and results-driven—helping dentists build practices that are profitable, sustainable, and aligned with the life they want to live.

Over 35 years in business. DMS works with you and your staff every step of the way providing a customized combination of information, direction and implementation assistance. We complete a thorough business analysis to determine your specific needs. A diagnostic evaluation of all clinical and administrative functions from a management prospective. Great management is a process, not an event and only after the in-office analysis and a complete report to you does any process begin. We provide systematic solutions that can improve productivity and profitability to your practice.

With thousands of dentists struggling to attract new patients by chasing every social media platform in existence, Laura Nadler doesn’t just get you new patients. She gets you the right patients. Laura helps practices attract their ideal patients through strong branding, and photography and video that reflect the real you. As a brand coach, filmmaker, and best-selling author, Laura’s helps her clients tell their unique story.

She is the author of Lights! Camera! YOU!, a step-by-step guide to creating video content. Laura is the Vice President of the Academy of Dental Management Consultants, and a member of SCN and AADOM’s ASCA. When she’s not working, Laura loves to travel (17 countries & counting) and is a wine and sci-fi nerd. She lives in New York with her husband and their two furry babies.

Specialities:
Brand Identity and Logo Creation
Video Production and Photography
Website Design and Hosting

Follow me on Social Media:

Linked in: https://www.linkedin.com/in/laurajnadler

Instagram: https://www.instagram.com/workingcat_marketing

Facebook: https://www.facebook.com/WorkingCatInc/

Youtube: https://www.youtube.com/@workingcat_marketing

Aimée Nevins is an executive coach and managing partner with Fortune Management, where she partners with entrepreneurial dentists to create massive profitability, clarity, and long-term success in their practices.

Aimée earned her M.S. degree in Chemistry from Duke University and brings more than 25 years of business experience spanning sales, consulting, and leadership development. Her unique blend of analytical expertise and people-centered coaching allows her to help dental teams increase productivity while significantly reducing stress.

Known for her ability to strengthen communication and elevate relationships within dental practices, Aimée empowers teams to work more cohesively, confidently, and efficiently—creating healthier cultures and stronger financial outcomes.

Specialties include:

Practice profitability & growth

Team training & efficiency

Practice transitions

Laci Phillips discovered her passion for the spotlight early, originally pursuing a career in broadcasting with dreams of hosting her own talk show. However, her path took a transformative turn when she began working as a chairside assistant. That experience provided her with a rare, dual-perspective on dentistry—one that respects the clinical demands of the operatory as much as the business requirements of the front office.

As a founding partner at Practice Dynamics, Laci has successfully blended her ‘broadcaster’s energy’ with 20+ years of dental expertise. She is a sought-after coach, workshop leader, and speaker who travels the country helping practices achieve balance-driven success.

Laci’s coaching focuses on three core pillars: Practice Profitability & Growth, Staff Acquisition & Retention, and Team Training & Efficiency. By integrating the right systems with the latest technology, she helps dental teams reach their highest goals without sacrificing their culture. Known for her unique insights into the ‘human’ side of the business, Laci empowers teams to become as well-rounded as they are productive, ensuring the practice is as successful as it is sustainable.

Often we find our clients are overwhelmed by the running of their business and the managing of their team. Systems help with the business health and our unique approach, communication, and culture creates an unstoppable combination.

We work with each team to create synergy and accountability to help them achieve their goals and grow personally and professionally.

Our team takes on the management of the day to day operations along with your team so you don’t have to. Because of our clinical and administrative background we are able to help each department with systems, best practices, and the culture to sustain the growth you achieve.

Our team takes a hands on approach to managing the practice right along with your existing team. Most of our clients are tired of holding their team accountable, running meetings, taking care of HR issues, etc. We give you the freedom of doing the dentistry and take care of the rest.

Bryton Nield is dedicated to helping great dentists build more successful—and less stressful—private practices. With a strong focus on long-term stability and growth, Bryton works closely with practice owners navigating one of the most critical stages of their journey.

Through Dentist Partner Pros, Bryton supports private practices with associateship placements, partnership development services, and structured associate onboarding plans. His work helps dentists create clear pathways for growth while building teams that are aligned, committed, and positioned for success.

With 5–9 years of experience supporting private dental practices, Bryton is especially passionate about helping owners make confident decisions around people and transitions—so they can protect their vision, culture, and quality of life.

Specialties include:

Staff acquisition & retention

Practice transitions

Heather is currently the VP of Training & Partnerships for All-Star Dental Academy. She is a former retail sales trainer and manager for Bloomingdale’s, Kate Spade, and Theory, and a top new patient coordinator for a multi-million-dollar high-end dental practice where she personally increased revenue by over a million dollars in less than 18 months. She has over 24 years of customer service, training, and phone experience, and designed the All-Star Dental Academy® Phone Success Course as well as the GREAT Call® Process.

All-Star Dental Academy® can help you HIRE and keep the best team members,
TRAIN your team with dentistry’s #1 online team training program, and
RETAIN your team and increase practice profitability with self-funding virtual coaching.

Dominika is a seasoned professional boasting over two decades of multifaceted experience in the dental industry. Her rich career journey spans roles such as a dental assistant, receptionist, dental hygienist, hygiene manager, public speaker, dental consultant, and safety compliance trainer, bestowing upon her an impressive breadth of insight and hands-on familiarity.

A passionate advocate for the dentistry field, Dominika prides herself on her ability to resonate with every member of your team, given her firsthand experience in diverse roles. Leveraging her well-rounded expertise, she imparts comprehensive training on the nuances of running a successful dental office, from practice management, fee optimization, to back-end operations.

However, what truly sets Dominika apart is her profound understanding and focus on regulatory compliance within the dental sphere. Her unwavering dedication to safety adherence is evident in her commitment to staying updated with the latest OSHA and CDC guidelines. Dominika works relentlessly to ensure that your dental office not only flourishes but also operates within the bounds of the most recent safety standards.

Dominika’s objective is to propel your office’s success to greater heights through continuous innovation and exceptional service delivery. Inviting Dominika into your team means inviting a seasoned professional with a deep passion for dentistry, a holistic understanding of business management, and an unwavering commitment to safety and regulatory compliance.

Sandy Pardue is Director of Consulting with Classic Practice Resources. She is a keynote speaker, author and practice management consultant. She has assisted hundreds of doctors with practice expansion and staff development over the past 25 years. She is known for her comprehensive and interesting approach to dental office systems, and offers a refreshing point of view on how to become more efficient and productive in a dental practice. Dentistry Today Magazine has recognized Sandy as a Leader in Consulting every year since 2003.

Dr. Avi Patel, DDS is the Founder and CEO of Clear Aligner Advisor, an education platform that helps general dentists confidently integrate clear aligner therapy into their practices through training, mentorship, and implementation support. Dr. Patel has helped over 300 doctors gain the skills, systems, and confidence to start and grow aligner cases predictably. He is recognized as one of the most-followed aligner educators online and was named Dentist Influencer of the Year (2024) for his contributions to dental education and innovation.

Consulting Specialties:
• Clear Aligner Training and Implementation
• Clinical Case Review and Troubleshooting
• Doctor and Team Workflow Systems
• Case Acceptance and Communication Strategies
• Practice Growth and Integration for DSOs and Group Practices
• Educational Program Development and Speaking

We are in the business of accelerating excellence. By revolutionizing team training and efficiency, we have successfully shortened the average onboarding time for both front and back-office team members from the industry standard of six months down to just 60 days. Our systems don’t just get staff ‘up to speed’—they transform new hires into $1M+ producers in record time. At the core of our mission is practice profitability and growth; we eliminate the ‘learning curve’ lag that drains practice resources, allowing doctors to focus on clinical care while their team drives the business forward with confidence and precision.

Kristin Pelletier Business Coaching Owner/Business Coach As a business coach and owner, Kristin helps clients across the nation create practices they love. She understands the challenges and barriers doctors face. She is passionate about helping them transform their mindset and business to achieve their goals. As an excellent communicator, she is very intuitive and able to identify and diagnose areas of opportunity quickly and give workable and practical solutions. Kristin’s goal is to help doctors create a business and most importantly a life they love. Kristin is bringing transformational change to her clients through one-on-one consulting programs, mastermind groups and retreats. To find out more: www.kristinpelletier.com, solutions@kristinpelletier.com, 866-499-2498.

A former practicing dentist, Howard never broke a million dollars in collections in any one year. And yet, he was able to walk away at age 42. How? Because he figured out the system to make money move and get his house payment down to $24.19.

Then Howard guided another dentist who paid off his condo in 8 months instead of 30 years.

Now this is Howard’s dharma – to teach others and guide people on how to do this for themselves. To be Financially Led.

We help families and business owners be Financially LED through Cash Flow Coaching – a simple, guided system for you to supercharge your finances in 3 easy steps:

1-Lift the Burden from Fixed Debt Payments

2-Expand Your Cash Reserves

3-Deploy the extra dollars into Assets

As a result, you maintain your lifestyle, keep more money each month, and achieve your dreams faster.

Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand.

From dental assistant to practice owner, Genevieve brings a unique perspective and real-world experience in all aspects of dentistry. Prior to speaking and consulting, Genevieve co-founded an affiliate group where she architected and facilitated numerous practice acquisitions and transitions. From practice startup to transition, Genevieve has the skills and knowledge to implement systems for business and team success.

As a speaker and consultant, clients and teams find Genevieve relatable and knowledgeable. Her presentations are engaging, relevant, and meaty with immediately applicable content.

My name is Shelley Renee, aka The Profitability Maverick, and no, I am not like all the other consultants. My work is subtractive. Instead of adding tasks, I look to reduce steps and get greater implementation for you and your team. From northern Maine to life in New York, I have seen a lot in dentistry and would love to hear your story.

Cindy is a Healthcare Compliance Consultant and speaker who specializes in Dental Infection Control and Team Culture. She joined the dental profession in 1998 and has been practicing dental hygiene for the last ten years. She is an active member of the Dental Speaker Institute, the Dental Speaker Bureau, Dental Entrepreneur Women, and the Organization for Safety, Asepsis and Prevention (OSAP). Cindy is the host of the Dental Alements Podcast where colleagues are invited to discuss all things innovation, collaboration, and inspiration within the dental profession.

In real estate, it may be location, location, location, but for Andrés M. Romero, ChFC, CFP®, it’s relationship, relationship, relationship. With over two decades of experience dedicated exclusively to the dental community, Andrés serves as a financial and dental practice coach who looks far beyond the balance sheet.

What sets Andrés apart is his unique integration of comprehensive financial planning and hands-on business coaching. His ‘whole-picture’ approach focuses on practice profitability and growth, staff acquisition and retention, and specialized financial coaching for both owner-dentists and associates. By leveraging a vast professional network and proven, time-saving programs, Andrés provides practical solutions that improve efficiency, protect cash flow, and save his clients both time and money. For Andrés, it’s about more than just investments; it’s about transforming dentists into confident leaders of highly profitable, stress-free practices.

Valerie Romero is a seasoned Practice Development Coach with more than 25 years of experience in dentistry, beginning in orthodontics and expanding into both start-up and established general practices. As a coach with Dental Direction, LLC, Valerie is passionate about helping dentists grow as leaders while strengthening team communication, operational systems, and overall practice profitability.

Known for her ability to build meaningful connections with clients and their teams, Valerie specializes in guiding practices toward greater efficiency and alignment through proven strategies and personalized coaching. She is an active member of the Academy of Dental Management Consultants (ADMC) and holds certifications as a Personalization Specialist with Bent Ericksen & Associates and a Drake P3 onboarding specialist. Through her work, Valerie empowers dental teams to improve communication, streamline workflows, and create sustainable growth.

Laura Russell is a Registered Dental Hygienist with an MBA (Masters of Business Administration) from Seton Hall University; she has a strong ability to link the clinical aspects of dentistry with the business of the practice. Because of her background, she is able to relate to your clinical staff and understand their duties and dilemmas. She knows how to work with staff in order to set and reach the goals of your practice.

Laura considers herself a systems specialist and loves the challenge of streamlining and training team members for efficient processes that reduce stress. She has served the dental community for over two decades.

Using the key systems, that she developed, she succeeds at controlling overhead resulting in greater productivity and profitability for the dentist and the team.

With over 20 systems offered, such as her leak-proof recall system for patient retention, and her Soft Tissue Management Program, she is able to adapt to the unique needs of the practices she serves.

Emme Sanders is an award-nominated hygiene educator and leadership expert with 30 years of experience dedicated to transforming dental workplace dynamics. As a sought-after speaker, coach, and author of Welcome to Work: Inspiring Positive Change in the Workplace, Emme is on a mission to empower teams to move beyond ‘getting by’ and into lasting collaboration and high-level productivity.

As the Lead Productivity Coach with Inspired Hygiene, Emme’s specialty lies in Elevating Hygiene Departments into true profit centers while simultaneously driving practice profitability and growth. Her tactical approach covers the entire revenue cycle, from scheduling and phone etiquette to refining financial processes and patient collections.

An active member of SCN, ADPA, and ADMC, Emme is also the Co-founder of COLLABricon, a premier event dedicated to inspiring breakthroughs in dental team synergy. Whether she is coaching a practice or speaking from the stage, Emme blends 30 years of leadership wisdom with actionable team training and efficiency strategies. She doesn’t just teach teamwork; she helps practices build a foundation where every team member is inspired to contribute to the practice’s success.

Allen Schiff, CPA, CFE is the Managing Member of Schiff & Associates, LLC and a nationally recognized expert in dental practice management with over 40 years of experience. He specializes in business planning, practice acquisitions, start-ups, succession and exit strategies, employee compensation, financing, and operational analysis.

A Certified Fraud Examiner, Allen also assists dentists with fraud prevention and financial oversight. He is President of the Academy of Dental CPAs and has taught dental practice management at multiple dental schools for over three decades. Allen is a frequent contributor to Dental Economics, a sought-after national speaker, and was named Best Dental Accountant in the United States by The New Dentist Magazine.

President of the Academy of Dental CPAs (www.adcpa.org)

With a career in dentistry that spans over 40 years, I have been exposed to dentistry for the majority of my life and have truly always had a passion for dentistry! From dental assisting, dental software training/development to management, I have had an exciting opportunity to experience the same aspects of a dental office as each team member does on a daily basis. I have worked both in the clinical and business aspects of dentistry, which has enabled me to understand the unique challenges that both areas face. My experience and enthusiasm for dentistry, as well as my love of people, has enabled me to offer concrete solutions to the daily stumbling blocks many dental practices encounter.

Dr. Laura Schwindt specializes in soul-led, evidence-based transformation for the humans behind healthcare, especially visionary dentists, business owners, emerging leaders, and high-performing teams. At the heart of her work is Heroic Performance Coaching: a science-backed system rooted in ancient wisdom, modern science, world-class behavioral tools, and daily practice.

Laura combines this robust framework with somatics, mindfulness, positive psychology, and trauma-informed insights to help clients close the gap between who they are and who they’re here to become, with clarity, courage, and radiance.

Whether through private coaching, immersive workshops, study clubs, speaking engagements, or team retreats, every experience she offers is infused with the Heroic principles she wholeheartedly lives and leads by.n and whole-practice success. Both Dr. Karen and Dr. Laura are passionate that coaching is life-changing for the whole dental team.

Dr. Mary Shipp specializes in staff acquisition & retention, Team training & efficiency, New practice owners practice management

Dr. Bill Simon is a seasoned dentist, speaker, and leader in organized dentistry with more than 40 years of clinical experience. Throughout his career, he has been deeply committed to advancing the profession through education, leadership, and service.

Dr. Simon has held numerous leadership roles, including Past President of the Chicago Dental Society (CDS) North Side Branch and Former Trustee of the Illinois State Dental Society. His longstanding involvement in organized dentistry reflects his dedication to supporting dentists at both the local and state levels.

In recognition of his expertise and leadership, Dr. Simon will serve as the 2026 Chicago Midwinter Meeting Program Chair, helping shape one of dentistry’s most respected educational conferences.

With decades of hands-on practice and a passion for sharing knowledge, Dr. Simon continues to educate and inspire dental professionals through speaking, mentorship, and service to the profession.

As a speaker, coach, and practice management consultant, Daniela is dedicated to empowering dental professionals through effective processes and accountability measures at Dentaedge. As the owner and Founder, she drives practice growth and leadership development. Also serving as the CFO of National Direct Signs, Daniela is a recognized influencer in various aspects of dentistry, including intentional communication, practice operations, financials, scheduling, and protocols. She extends her commitment to coaching as the D.A. coach for Dr. Anissa Holmes DWOW’s platinum coaching, elevating the skills and success of dental professionals.

My name is Stacy Soto from Dental Management Professionals. I have over 20 years of experience in the dental industry with 10 years in private practice, and about five of those years as a Patterson instructor, certified in Schick CDR, Caesy Patient Education, Patterson Imaging, and Eaglesoft.

At DMP, we are unique in the sense that we combine consulting and business analysis and training, with a more hands on approach to help maximize your practice’s potential in staff performance with the end result of increase revenue. We don’t just “run the numbers”, tell you what you and your staff need to improve on and then see you a month or two later. We actually train your staff on the areas that need improving and put systems and protocol in place to help with efficiency. Let us help training your staff and implement the steps that are needed for a more successful practice.

For over 30 years Bob Spiel’s passion has been developing inspired leaders while building high performance teams. His firm, Spiel & Associates (SpielConsulting.com), transforms general and specialty dental practices by building leaders at all levels.

In his 14 years of consulting and speaking to dental teams, Bob has seen time and time again that leadership can be taught and teams reborn – what it takes is genuine desire, the willingness to be coached, and an unwavering commitment to personal and team growth.

He is the author of the recently published book: Flip Your Focus – Igniting People, Profits and Performance through Upside-down Leadership (FlipYourFocusBook.com).

I want to build smiles and change lives through the power of storytelling and humour.

I have taken over 34 years of small business experience to speak at conferences, conventions, study clubs and meetings to dentists and their teams, other healthcare groups and small businesses all over the world, helping them implement systems that are simple, intuitive and inexpensive that result in happier, more productive, profitable places to be. Because ‘Success is All About Relationships’

As a result of my work, relationships are developed and deepened, marketing is more effective, treatments plans are accepted, sales grow, work transforms and people’s lives improve.

I also provide an emotional keynote talk, The People In Your Life Are A Gift, that is great way to start, or end a conference.

Sadie Stewart, founder of Office Swell, a Honolulu based Practice Managment Advising company, has managed several successful dental practices in Hawaii and Colorado and continues to share her expertise and knowledge to any practice needing a push in the right direction. Her career in the dental and healthcare field flourished because she has a passion for helping people not only become more successful, but to achieve every goal they set forth. Specializing in dental technology, she aims to improve workflows by working smarter and not harder.

Therese Stewart brings more than 40 years of experience in the medical and dental fields, combining clinical insight with a passion for innovation and patient safety. During the COVID era, Therese recognized the growing need for more advanced and reliable sterilization solutions. Inspired by earlier work she had done with Ralph on a previous sterilization device, she believed the time was right to reimagine the technology and develop a more modern, state-of-the-art approach.

Together, Therese and Ralph began refining their vision, and soon realized they needed an exceptional engineering partner to bring the concept fully to life. Brad joined the team, and the three founders launched Sterile Solutions International, Inc., combining their expertise in healthcare, engineering, and business innovation.

Today, Sterile Solutions International is driving a new era in sterilization technology. The company focuses on creating high-performance, sustainable solutions designed to meet the evolving needs of healthcare, dental, and other critical industries. With a commitment to safety, efficiency, and forward-thinking design, the leadership team leverages more than 100 combined patents to develop advanced systems that help organizations protect patients, teams, and operational integrity.

Dr. Dave Striegel’s unique background, with a Ph.D. in sport psychology, coupled with his highly engaging, no-nonsense communication style have led to over 25 years of success as a performance coach, consultant, speaker and author. He has worked with individuals and organizations including professional and elite amateur athletes, Fortune 500 executives, business owners, top educators, law enforcement specialists, and, yes, dentists.

Dr. Dave regularly coaches dentists and small business owners to implement principles that successfully target a nearly universal frustration leaders face in running their businesses: elevating practice culture and team performance without sacrificing health, happiness or profitability. If these benefits sound interesting to you, reach out to Dr. Dave to explore what’s possible for you and your practice.

Recognized by Dentistry Today as one of the top leaders in dental consulting, Len Tau, DMD, has dedicated his career to improving dentistry for both patients and the professionals who serve them.

Len is the author of two highly regarded books, Raving Patients (released July 2020) and 100+ Tips to 100 5-Star Reviews in 100 Days (released March 2022), both filled with practical, actionable strategies to help dental practices grow through trust, visibility, and patient experience.

After more than two decades in clinical dentistry, Len retired from practice in December 2022 to focus fully on helping dental practices increase revenue and profitability. Prior to retiring, he owned and operated the Pennsylvania Center for Dental Excellence in Philadelphia, a practice he purchased in 2007, while also consulting part-time with practices nationwide.

Throughout his career, Len has trained thousands of dentists on reputation marketing, led the dental division of BirdEye—a leading reputation marketing platform—hosted the popular Raving Patients podcast, and lectured extensively on marketing, referrals, and case acceptance.

Today, Len lectures nationally and internationally on internet marketing, social media, and reputation marketing strategies that make dental practices more visible, credible, and profitable. He also hosts Supercharge Your Dental Practice, an annual marketing and business bootcamp designed to help dentists accelerate growth with proven systems.

Areas of Expertise:

• Practice profitability & growth
• Marketing & referrals

We transform overworked dental leaders into confident HR pros by eliminating employee-related stress, allowing your practice to truly thrive. Through expert guidance in staff acquisition and retention, team training, and operational efficiency, we help you become the beloved leader your team deserves. Whether you are navigating practice transitions or mastering Human Resources and employment compliance, we provide the tools to build a high-performing culture so you can focus on what you do best.

José is a seasoned professional with an impressive 24-year journey in the dental industry. Throughout his career, José has significantly impacted the lives of his customers, assuming various roles and steadily climbing the ladder to a successful and fulfilling sales career with some of the nation’s top dental supply companies.

What sets José apart from others is his remarkable ability to establish genuine credibility and foster trust with his customers. These attributes have distinguished him from his peers and allowed him to create a profound connection with those he serves. Drawing from his extensive experience and knowledge, José has strived to elevate the customer experience, providing an enriched and personalized journey for each individual.

As a result of his unwavering dedication and expertise, José has expanded his role as a professional advisor, specializing in practice transitions. He is committed to guiding his clients through the complexities of this process, ensuring a seamless and informed transition, and imparting invaluable insights for their success.

Olivia Wann is the founder of Modern Practice Solutions, established in 2000 with a mission to help dental practices confidently navigate regulatory compliance. With firsthand experience as a Registered Dental Assistant and dental office manager, Olivia understands the real-world challenges dental teams face when managing OSHA and HIPAA requirements.

Drawing on more than 15 years of experience in regulatory compliance, Olivia and her team support practices by preparing required policies and procedures, conducting comprehensive compliance assessments, and providing practical, team-focused training.

In addition to her clinical and operational background, Olivia is a licensed attorney and a national compliance speaker, known for translating complex regulations into clear, actionable guidance that helps practices stay compliant while reducing stress.

Areas of Expertise:

Regulatory Compliance

OSHA

HIPAA

Many dentists today struggle with balancing a great patient experience with running a successful practice. Miscommunications between team, doctor, and patients can breakdown the relationships leaders work so hard to build.

The reality is, losing sight of the connection between leadership and communication often shows up as low case acceptance, no-show appointments, and declining practice performance. If left unattended, frustration sets in, team turnover occurs, and patients may go elsewhere.

With over 30+ years in dentistry, I understand how difficult it can be to harmonize patient care with the business side of the practice. As Business Development Consultant at Dash Dental Consulting my passion for relationship driven results combined with proven methods and guidance propel practices to unlock deeper levels of fulfillment and success.

I am committed to providing the level of authenticity and care you deserve, so you can enjoy your day, thrive with your team, and deliver an unparalleled patient experience.

Since her inaugural dental talk in 2006, Dana has captivated audiences with her transformative insights on leadership, culture, and communication. A recognized expert in the field, she was honored as the SCN Spotlight on Speaking Winner in 2019 and is a certified trainer for the Five Voices of Leadership.

What truly sets Dana apart is that she speaks from the trenches; she is the active practice manager of her husband’s dental practice in her hometown of Nashville, Tennessee. This daily ‘real-world’ experience fuels her expertise in driving practice profitability and growth through sustainable systems. Dana specializes in team training and efficiency, with a particular focus on mastering scheduling and phone etiquette to create a seamless patient experience. By combining high-level leadership coaching with tactical, front-office solutions, Dana helps teams find their voice and practices find their profit.

Dynamic management leader and national speaker with extensive experience advising predominantly dental practices and other healthcare professionals on the resolution of management and operational issues. Impeccable record of training professionals on regulatory compliance, coding accuracy, and billing efficiencies. Demonstrated skill in executing strategies to improve customer experience and employee engagement. An exceptional communicator who can deliver memorable presentations to large groups on a local, regional, and national basis. Nationally acclaimed for public appearances, interviews, and congressional testimonies related to the “Desert Storm Syndrome” via television, radio broadcasts, and print media.

Terri’s experience extends to working with Dental Service Organizations (DSOs) and Dental Partnering Organizations (DPOs), as well as providing training for billing entities associated with dental practices, hospitals, and non-profit organizations, including esteemed dental schools. She has contributed numerous articles to industry publications such as Dental Economics and has been a keynote speaker at several Continuing Education Seminars.

• Websites & SEO
• Google Ads
• Social Media

Tiffany Wuebben, RDH, is an internationally recognized speaker, consultant, and the visionary Founder of The Hygienepreneur. With over 30 years in the dental industry, Tiffany has mastered the art of turning the hygiene department into a practice’s primary engine for success. Her unique ‘Hygienepreneur’ approach—distilled in her popular book—combines clinical excellence with a business-owner mindset to elevate patient outcomes and predictable profitability.

What truly sets Tiffany apart is her ‘whole-practice lens.’ Drawing on her diverse background in insurance, treatment coordination, and regional leadership, she aligns entire teams around clear KPIs and clinical standards. As the co-author of Culture Catalyst, she is a firm believer that a high-performing practice starts with a healthy culture. Tiffany specializes in Practice Profitability & Growth, Staff Acquisition & Retention, and Team Training, ensuring that every system—from Scheduling & Phone Etiquette to Financial Processes—is optimized for long-term loyalty.

Whether she is guiding a practice through a Transition, refining Marketing & Referrals, or teaching Efficiency, Tiffany’s mission is to empower dental professionals to achieve both career success and personal transformation. She is a passionate, dynamic leader dedicated to innovative strategies that allow doctors and their teams to thrive.