Get Expert Help from Dental Industry Consultants

Documentologist Glenda Acevedo guides professionals in transforming company culture through her speaking and consulting programs. She is a regular presence on podcasts and contributes to prominent industry publications.

Certified in systems management, Glenda helps businesses document their own proven processes – minimizing mistakes, generating time to devote to other tasks, and cultivating an opportunity to scale profits. She is also trained in various systems and project management platforms.

She brings nearly three decades of experience cultivating partnerships, expanding network connections, influencing buying decisions, designing, and implementing programs, training employees, and educating customers at a Fortune 500 company.

CEO & Founder of Tiger Medical Institute, a specialized personalized medical clinic for dentists. Tiger Medical is focused on dentists aged 45 – 75 who desire to proactively rebuild and strengthen their health to be the best version of themselves. Tiger integrates three major evidence-based approaches in peak performance, functional medicine, cognitive optimization, and disease prevention. Before Tiger Medical, I was a corporate banking executive in a super regional bank and scaled a retail pet chain to 47 units in 6 states.

You became a dentist to practice dentistry, and our team can help you more effectively care for your patients with the confidence that the business side of things is running efficiently. We know that practice ownership can be a complex puzzle with pieces that are constantly evolving, and we’re here to make them all fit together so that you can focus on achieving your goals, maximizing your profits and creating a seamless patient experience.

Every dental practice has unique goals based on different factors, including where you are in your career and your challenges. We partner with you to gain a deep understanding of how we can best support your entire team before crafting a customized, comprehensive strategy that helps you reach your fullest potential to provide your highest level of care.

After a decade of working in various roles in the dental industry, Ashlee decided to face the challenges he saw many dental practices encountering, head on. He launched Adams Dental Consulting in 2018 to help dentists overcome the financial and emotional challenges that are so common in today’s competitive market.

His passion for the industry was sparked with his role as a regional manager for a dental service organization (DSO), where he oversaw operations in multiple dental offices that had a combined revenue of $25 million. In this role, he had the opportunity to not only drive profit growth, but also assist practice owners with maintaining high levels of employee engagement and patient retention.

In 2016, he made the transition to supporting private practice doctors as a strategic consultant for The Dentists Service Company, a subsidiary of the California Dental Association. During this time, he oversaw and supported a team of advisors, empowering his team to effectively help dental offices achieve their goals.

33 Years helping dentists realize their dream of practice ownership. Begin, Grow & Exit

Specialty periodontist and Endodontist and part time Prosthodontist.

I was a cosmetic dentist and practice owner for 25 years. During that time, I owned 2 very different practices. My first practice was a large, 10-chair space with 12 team members in addition to the doctors.

My second practice was a small, boutique, cosmetically-based, 100% fee-for-service & insurance independent office. I built that as a scratch practice so I also have a great feel for how to quickly scale a brand-new practice.

I sold my last practice in 2017 because I had 3 back surgeries and didn’t want to have a 4th! I earned my MBA and then started coaching and consulting dental practice owners. I love my second career as much as I loved practicing because I help people improve their lives every day!

I totally get the challenges that dental practice owners face because I lived that, every day, for 25 years. With my advanced training in business, communication, and leadership skills, I’m able to help my doctors grow into becoming the CEO and true leader of their practice. And with my team of coaches, we are able to help support and grow the team so they have an ownership mentality and take accountability for what they do, and how they “show up” every day.

ToPS specializes in implementing the highest level of patient service and communication skills in dental practices.

Lauren provides doctors with team training and business coaching to grow revenue, improve office morale, and create loyal patients. She believes you, your practice, and your staff, have untapped potential. You have the ability to create the business and life you have always wanted and she can help you get there!

Lauren have worked with hundreds of doctors and thousands of dental team members. She has over ten years of coaching experience and has traveled in person to over 175+ doctor offices as well as participated in large events that featured hundreds of doctors. She know the unique problems that doctors face and has a proven track record of finding solutions.

Kathy Asted is passionate about helping dental practices be the best they can be! As a Practice Management Consultant with over 30 years of experience, Kathy can bring you proven strategies to elevate your practice to the top.
Kathy has been a Certified HR Consultant with Bent Ericksen & associates for almost 20 years. She has helped hundreds of practices throughout the country become compliant with Employment Laws. “What you don’t know might hurt you!” HR is easy when you work with a professional that has the information to keep you compliant with State and Federal employment laws. Let Kathy guide you through the customization of your Employee Manual.
Contact Kathy today at [email protected] or 612-518-2453. Visit the website of www.astedconsulting.com for more detailed information.

Dental Marketing & Consulting Company

Dr. Maggie Augustyn, FAAIP, FICOI is a Dawson trained practicing general dentist, owner of Happy Tooth, author and inspirational speaker. She also holds a faculty position with Productive Dentist Academy. Augustyn reads, researches, writes, and speaks on the things that make us human, that make us hurt, and that make us come alive. Her personal mission is to ignite people towards a journey of a less tainted self-actualization. Though she has no intention of stepping away from holding a handpiece, she is joining a movement of promoting a paradigm shift in dentistry: a much-needed transition uniting what we experience inside the operatory and that which lies outside of it. She eloquently speaks on giving attention to the things that we suppress in the hopes of making us feel less alone and more connected. She evokes emotion in her audiences, awakening all to the beauty of our chosen paths. She has been invited to speak internationally, keynotes 1000+ audiences and has also spoken for intimate study club audiences. Dr. Augustyn is one of dentistry’s most prolific writers and a frequent contributor to AGD’s Dental Impact, Dental Entrepreneur Woman and DentistryIQ. She takes most pride in her role as a columnist of “Mindful Moments” at Dentistry. Maggie Augustyn has been nominated as Author of The Year at the Dental Festival. She has also been featured on various podcasts and lectures nationally teaching how to create a well-balanced initiative toward leading a fulfilling life as multidimensional humans.

David Avery, CDT received his AAS degree in dental laboratory technology from Durham Technical College in Durham, North Carolina in 1976 and served as an executive team member honing his management skills at Drake Precision Dental Laboratory in Charlotte, N.C for 30 years. He retired in June 2015 to pursue his passion for development and teaching as an independent consultant to laboratories, clinicians, manufacturers and Dental Schools.

His active journey through the digital evolution has uniquely positioned him to advise clinicians and laboratories with operational workflows and best technology applications.

He has taught undergraduate and post-graduate dental students at several universities.
Mr. Avery has published in numerous laboratory and clinical journals, serves on many editorial boards. He has presented more than 700 scientific programs for local, regional and national professional clinical and laboratory organizations covering every aspect of dental laboratory technology and communication.

He is a board member of the Foundation for Dental Laboratory Technology, Dental Technician Alliance of the American College of Prosthodontists and served as the Chair of the Task Force for Prosthopedia content. He also serves on the editorial boards of “Compendium of Dental Education”, “The Journal of Dental Technology”, “Inside Dental Technology”, “Inside Dental Assisting” and as past Dental Laboratory.

Sandra Berger, RDH, BS, is the owner and director of CE APPROVED. She works with dental speakers who want to get their courses approved. When they do, they gain credibility and generate more business. When a speaker or company is ready, Sandra will work with them to become their own AGD or ADA approved provider. As an in house approved provider, they have more control and opportunities for profit. In fact, as a dental professional herself, she has completed applications and received approval from every major dental agency and the American Nursing Association over forty-five times. Clients often share that I Sandra is “THE” trusted resource for all things CE, she dots the i’s and crosses the t’s, and she always has your back when it comes to consistency and dreaded compliance. On a personal note, Sandra loves to travel in style and game-the-system when it comes to points, cards, and memberships, including Dosh and Rakuten.

I’m a general dentist with 13 years of experience in a variety of practice settings, including private practice, a military base, a free and charitable clinic, and a correctional facility.  My passion is communication and creating personal, authentic connections with patients and team members.

Kristine Berry RDH, MSEC, CDE, is a strategic operations executive with 35+ years of experience advancing the patient experience, attracting and retaining talent, and cultivating inclusive workplaces. She is an award-winning international speaker with an authentic interpersonal approach to leading audiences while facilitating an environment that supports individual and business growth.
She founded Dental Diversity and Inclusion Alliance as a collaborative network focusing on helping dental practices, groups, and spaces with project management for DEI strategic planning and implementation, meaningfully embedding diversity, equity, inclusion, and belonging as part of their corporate culture, and building a workplace that empowers every employee to grow and thrive, leading to greater employee engagement, retention, and trust and profitability.
As a forward-thinking leader, she reached over 60,000 readers monthly as the RDH eVillage Editorial Director (PennWell Corporation.) Kristine is the author of Demystifying Smiles: Strategies for the Dental Team authored a chapter in the textbook, Mosby’s Dental Hygiene: Concepts, Cases, and Competencies, 2nd Edition as well as 100’s articles, CE programs, and blogs.

Dental Practice Coach focused on boosting your hygiene department through total health and a patient retention / rewards systems called Lifetime Whitening.

I’m Suzanne Bush Black and since 1985 I have helped thousands of Dentists and Healthcare Entrepreneurs achieve Growth Focused, Principle Centered Practices.
What does it mean to you to have a great practice?

Growth with profitability so that your practice is well funded.
Health centered treatment planning through a co diagnosis process.
A team who shares your values and is patient centered so there is increased trust between all
A team that knows what to do, how to do it and does it with joy so that there is a culture of healthy performance
Patients who appreciate your passion, service and skill which validates their choice of your practice
And who send their best friends to see you too!

Marni Blythe is the owner of Full Pocket Coaching and Lead360 Academy, dedicated to transforming dental and healthcare practices through leadership, communication, and business strategy. A seasoned fractional COO/CMO and Integrator and former C-suite executive, Marni combines over 20 years of experience with a passion for emotional intelligence and team dynamics. She specializes in empowering professionals to build thriving, efficient, and people-centered organizations.

Daniel A. ‘Danny’ Bobrow (BOB roe) is President of AIM Dental Marketing which, since 1989, has served clients throughout North America, making it the most experience full service dental marketing firm in existence.
He is also the Founding Executive Committee Chair and Treasurer of The American Academy for Oral Systemic Health (AAOSH).
Danny is the executive director of Climb For A Cause™, and The SmileTree™ the former organizing and promoting participation in outdoor events, the latter allowing practices to ‘adopt’ one or more dental education and treatment projects overseas.
He is host of the acclaimed web based educational Series PracticePerfection.™ and the LinkedIn oral systemic health group (Keyword: AAOSH).
Mr. Bobrow lectures nationwide, and has been published in: DPR World (as The Marketing Insider), New Dentist, Dental Angle, CDS Review, Dental Compare (Compare Networks), Dental Practice Management, My Dental Channel, Strategies For Success, Modern Hygienist, New Docs, Office Magic, Pink Tooth, Solutions Quarterly, Dentistry Today, AGD Impact, DentalEDU.tv, and as the What’s Working in Dental Marketing Today columnist for Dental Economics.
He is one of 12 Charter Members of the Speaking Consulting Network (SCN).
In 2020, Daniel received the Distinguished Toastmaster (DTM) Award from Toastmasters International. Fewer than 1% of Toastmasters Members received this prestigious Award.
Daniel is also a Certified Dental Practice Consultant, and chaired the Website Committee of The Academy of Dental Management Consultants
In 2010 he was inducted into the American Academy of Dental Practice Administrators (AADPA) for whom he has delivered numerous presentations and, in 2011 the American Academy of Private Physicians and Academy of General Dentistry where to date he has delivered presentations on telephone skills mastery.
He is a certified personal trainer, health coach, outdoor emergency care technician, Alpine Patroller in the National Ski Patrol, patrols for the National Mountain Bike Association, and is a certified Level I Instructor with the Professional Ski Instructors of America (PSIA).
Mr. Bobrow holds a Bachelor of Science degree in Economics from The University of Illinois, and Masters of Business Administration Degrees (MBAs) in finance and marketing from The University of Chicago and The Katholieke Universiteit Leuven, Belgium, respectively. He also holds various Certifications ranging from Insurance and Real Estate to Wilderness First Aid.
He is author of The State of The Art In Dentistry Marketing and contributing author to Powerful Practice Vol. II. He is also the creator, in collaboration with Dr. Bill Blatchford, of The Art of First Impressions (TAFI)©.

Mr. Bobrow has a passion for rock and ice climbing, alpine and nordic skiing, mountaineering, and adventure racing. His mountaineering and racing exploits have been chronicled by Windy City Sports (now Competitor), Private Clubs, Red Book, Vertical Jones, Daily Herald, The Chicago Tribune, and other publications.
By soliciting pledges and corporate sponsorship, he has used many of these climbs as vehicles to raise both awareness and funds for a number of philanthropic organizations.
Mr. Bobrow is also a Certified mediator and arbitrator, and has worked pro bono for several agencies including; the Better Business Bureau, Youth Justice Institute, Center For Conflict Resolution, Illinois Department of Human Rights, the Circuit Court System of the City of Chicago, Center For Conflict Resolution, and Loyola University School of Law. He is a certified Professional Selling Skills II sales trainer and coach, and has passed the real estate professional’s licensing exam.. He is also Member of the University of Chicago’s Graduate School of Business (Booth School) CEO Roundtable.
Danny resides with his wife Virginia near Chicago.

Success in marketing is all about two things: STRATEGY and CONSISTENCY. Kristie Boltz is on a mission to help dentists and their teams attract and retain high value patients, improve return on investment, and make marketing part of their practice culture. She is a coach, consultant, cyclist, philanthropist, baker and dedicated to help making EVERYONE become a better version of themselves!

Jonathan Bonanno is a pioneering figure in recruitment process outsourcing (RPO) solutions for dental service organizations and emerging groups. With over a decade of experience in healthcare and on the verge of completing a doctoral degree in Industrial/Organizational Psychology, Jonathan is committed to improving workforce performance and driving organizational success.

Jonathan promotes a supportive community for professionals, integrating business and people strategies through his innovative LAB Methodology™ and HUMAN values framework. His extensive experience in coaching, recruiting, and organizational development spans diverse regions, facilitating multimillion-dollar practice sales and empowering over a thousand team members globally.

Jonathan’s mission is to empower healthcare professionals to build resilient, high-performing, and psychologically safe teams. His insights on talent management and team dynamics promise to inspire and transform the approach of industry leaders.

Credentials:

• – PhD, Industrial Organizational Psychology (4th year resident in candidacy)
• – MS, Business Management
• – BS, Business Administration
• – Certified Talent Optimization Consultant
• – Certified Social Behavioral Researcher
• – Certified Social Conduct and Behavioral Science Researcher

At ZIA, we are dedicated to helping dental practices achieve their full potential by aligning talent strategies to business goals. Our team boasts extensive experience and deep industry knowledge, having worked with a wide range of practices—from single practices and emerging groups to large-scale Dental Service Organizations (DSOs).

We bring firsthand expertise in various facets of the dental industry. Our background includes roles as sought-after dental consultants, owners of multiple practices and a DSO, operators of a dental transitions company that has successfully facilitated top-dollar practice sales, and leaders of a virtual support company assisting thousands of practices nationwide. This rich history has now evolved into ZIA, where we continue to make an even bigger impact.

Our team’s comprehensive understanding of the dental industry, combined with our customized approach, ensures that we provide effective solutions tailored to your specific needs. From recruitment and retention to leadership development and performance optimization, we offer a full spectrum of onsite and virtual talent management services designed to help you thrive.

Discover how our experienced team can help you achieve your goals with precision and speed. Contact us today to get started!

Shannon Pace Brinker, CDA is a national and international speaker, published author and practicing dental assistant for over 30 years. She has published over 200 articles in regards to Clinical Application and taught thousands of dental assistants across the US and Canada. She has her own publication for dental assistants “From Our Side Of The Chair” ®. She has started one of the first online platforms designated for dental assistants called the Academy of Chairside Assisting®.

Shannon and her team of dental assistant trainers have taught over 60,000 dental assistants over the last six years on clinical application for the dental assistant.

Shannon has taught at the Nash Institute, Dawson Academy, and Spear Education, instructing through both lectures and hands-on programs.

Shannon has a column in Dental Product Report for team evaluation of dental products and materials.

April Brogan brings Bryant Consultants over 30 years of dental office experience, with the last 25 in management. A native of Washington State, April’s dental experience started in high school, where she worked in a dental office after school. She’s held various positions within the dental industry throughout her professional career. April values building trusting relationships and encouraging dentists and their teams to be the best version of themselves, allowing them to meet and exceed their goals. April loves celebrating small successes as well as “big picture” goals. April’s rich dental expertise in various roles in the dental industry will be an asset to the dentists and teams we serve.

April has a beloved dog named Millie. She loves traveling and going home to see her family and friends. In her free time, she volunteers with underserved youth. She’s an avid crafter, including scrapbooking and quilting.

April is a member of AADOM, completed training at Las Vegas Institute, and earned an AAS in Marketing and Management.

Danielle Brown is the owner of My Smile Insured, LLC. With over 20 years of dental experience, Danielle became disheartened seeing so many people go without the dental care they need due to high out-of-pocket costs.

As more medical insurance companies started to recognize dental procedures as medically necessary, Danielle became a medical billing specialist.

She helps dental offices, and their patients navigate getting the maximum benefit from their medical and dental insurance.

She is dedicated to helping as many people as possible restore their health, smiles, and lives.

Tonya Burns, Profit Optimization Director for Champion Dentists

• 25+ years of direct dental experience across clinical, front office, and management positions
• Broad and deep understanding of challenges faced by dentists and their teams
• Masterful at uncovering revenue-generating practice improvement opportunities
• Successful dental consultant at the national level
• Operations Specialist in systems, workflow, scheduling and training
• Practice Transition Consultant adding Associates, Practice Mergers and Practice Buy/Sell
• Public speaker at dental industry events with wide network of contacts
• At the forefront of technology innovations in the dental space

Leslie Canham is a Certified Speaking Professional specializing in Infection Control, OSHA Compliance, Dental Practice Act, and HIPAA regulations, In dentistry since 1972, Leslie has formed a successful dental consultancy Leslie Canham & Associates, LLC providing in-office training, audits, mock-inspections, investigations, coaching, and Webinars.

Leslie provides expert opinion and corrective action for dentists facing regulatory compliance violations, dental board allegations, and breaches in infection control. She is often retained as an independent consultant by public health agencies and attorneys to investigate breaches and provide expert testimony.

Hello! Amy Cantu here. I am the CEO of AIM Management Consulting. Years ago I thought a career in nursing was right for me, but I quickly learned my gift was in administration. I decided to pursue my bachelors in healthcare management and changed my direction. By merging my gift, education, and 20 years experience, my passion was brought to life. I have helped many start up practices and existing practice revamps reach success. I provide personalized strategies that work long term. I have found each practice to be unique, therefore my services will be tailored to unique needs. I specialize in all facets of practice management.

I provide dentists and DSOs with automated tools for contacting past-due patients as a 3rd party collection agency or in the name of the practice, but for a low fixed fee from just $10 to $17 per account. Regardless of the balance or age, we can work the accounts using our Accelerator and/or Profit Recovery service, and the practice keeps 100% of the dollars collected. TSI is endorsed by the state dental associations in AZ, GA, MI, MN, VA & WI.

I am a Registered Dental Hygienist, Certified Infection Control Educator, Authorized OSHA Trainer & Founder of Learn2Prevent, who provides continuing education courses for dental healthcare providers to improve their knowledge of infection prevention & workplace safety.

Our History
In 1980, we pioneered the first wave of dental advertising & our earliest practices, some of whom are still with us today, saw incredible success. In the 1990’s, we turned our attention in-office & began developing growth management tools that continue to lead the industry.

Today, chrisad is the oldest & largest all dental marketing & growth management agency in the world with clients in 15 nations & all 50 states. We are tireless advocates of the dental industry, passionately dedicated to growing the wealth of our clients & the health of their communities!

John Roy Christensen – Founder & President

He is the founder & president of chrisad, the world’s oldest & largest dental marketing & advertising agency.

John graduated from the University of California, Davis in 1975 & attended Gonzaga Law School from 1977 to 1978. He graduated from Northwestern University’s Advertising Masters program with a specialized master’s degree in advertising management in 1980 & founded chrisad the same year. John was inducted into Northwestern’s prestigious Hall of Achievement in April 2004.

John lectures at dozens of dental schools & graduate business/marketing universities across the U.S. & in other nations, including Northwestern University, UCLA, UCSF, Hofstra University, the University of Alabama, the University of the Philippines, Baylor University & many more.

He has written 8 extensive & regularly upgraded books on various aspects of the dental practice growth management process, which are available to clients on chrisad’s website. John has also written over 1,000 short articles & white papers on the marketing-stimulated dental practice growth process.

Over chrisad’s 40+ years, John Christensen has directed dozens of extensive market research exercises into the mindset, awareness & thought process of the dental consumer. He oversees the world’s largest database of dental patients’ marketing-related behavior, with trend & variable analysis from over 2,000 dental offices in the U.S. & around the world.

I am an experienced dental consultant with 20+ years experience in office management for multiple practices. Working with practices to be more efficient, productive, setting up protocols and procedures.

Andy Grover Cleveland “The Collections Ninja” has been in the revenue cycle space for over 20 years and has served in a variety of capacities. He started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygeine visits to full mouth restorations. Learning the business from the ground up, he developed a proficiency in recovering lost revenues and rose to the top of his field.

He realized his skill sets were better utilized working with clients so, he moved to the consulting, sales and service side fo the business where a great impact could be made. Currently he works with dental practices all over the country optimizing their patient billing and collections process to ensure maximum profitability and efficiency, frustration reduction and, patient retention.

He has been interviewed on Dental Town, is a member of The Academy of Dental Management Consultants (ADMC), a member of the American Association of Dental Office Management (AADOM) and is a speaker, networker and service provider who enjoys specializing in the dental field.

Lisa Copeland is an Author, Gen X, and an IRONMAN!
Her IRONMAN training taught her how to be successful in business communication.

Lisa is a dental team coach / professional speaker of 30 years. Her clinical/corporate expertise is in prosthetic implantology. Employed in US/SE Asia, she’s held every team position and knows how to simplify the corporate business of dentistry. Lisa coaches from every angle and personal experience. Her interactive style empowers dental teams to engage in customizing generational language skills and strategically developing practice communications, to increase profit, performance, and productivity.

Lisa’s dental corporate career paralleled her clinical career as a professional speaker, reporting under marketing, sales, clinical research, and professional relations spanning 25 years.

In 2017-18 Lisa had the honor of serving as President in the National Speakers Association (NSA), Northwest Chapter.

Lisa received her CSP (Certified Speaking Professional) Award in 2018. Fewer than 12% of global speakers obtain this designation and she is one of three Registered Dental Hygienists internationally that have been recognized.

We are ferocious dental marketers that help practices attract their ideal patients

Angela Davis-Sullivan knows how to recognize, diagnose, and successfully treat common problems in dental practices. She brings 30-years of practice experience to her role as a speaker and educator. While working in the dental practice, Angela gained invaluable experience as an administrator, dental assistant, new patient coordinator, and office manager.

In her book, Coming Home to a Better Practice, Angela shares the steps practice owners can take today to become more abundant leaders, connect with their teams, and create a practice they’ll be happy to come home to.

Angela is recognized as an influencer in the industry. She is frequently an interviewed guest on podcasts and her articles are featured in industry publications such as Dental Economics, The Observer, Dentistry Today and others.

She is certified in both Forte’ (a communication styles program) and DiSC assessments. She is also a Certified John Maxwell Leadership speaker, coach and trainer.

I help dentists clean up the chaos and confusion in their dental practices

Ann-Marie C. DePalma, CDA, RDH, MEd, CDIPC, FADIA, FAADH is a graduate of the Forsyth School for Dental Hygienists, Northeastern University and the University of Massachusetts Boston. Ann-Marie is a Fellow and Certified Educator of the Association of Dental Implant Auxiliaries (ADIA), a Fellow of the American Academy of Dental Hygiene (AADH), a continuous member of American Dental Hygienists’ Association (ADHA), as well as a lifetime member of the American Association of Dental Office Management (AADOM). She is the 2017 Esther Wilkins Distinguished Alumni of Forsyth Award recipient. Ann-Marie has been published in dental and dental hygiene publications and textbooks. She is a consultant dental hygiene examiner for CDCA-WREB-CITA, the national dental/dental hygiene competency assessment organization.

Ann-Marie presents continuing education programs for dental team members on a variety of topics. She has been employed as a software trainer, a business/clinical advisor for a national dental practice management company, a faculty member of a dental hygiene program and program chair of a dental assisting program after having been employed in clinical hygiene for a number of years.

Titan Web Agency, a leading Utah based SEO & Web Design, truly puts our customers first. We help doctors, dentists, and other healthcare providers get online and get established as a market leader. We believe in creating “Raving Fan’s”, and will go above and beyond to bring you what you expect; exceptional results. If you want to bring more awareness to your company, and grow your business, contact Titan Web Agency today, we are a company that TRULY “gets it”. We help you Achieve Greatness.

Kelly Duggan, RDH, AICI CIC

President and founder of KELLY DUGGAN Image Consulting, LLC, Kelly has been helping leaders and their organizations make their best impression since 1999.

Kelly is a certified image manager, coach, speaker and consultant. With more than 30 years in the dental and image industry, she has nurtured her desire to care for people and make a difference in their lives. This same passion emerges when she works with individuals and groups in image development.

KDI Consulting is an award-winning member of the Association of Image Consultants International (AICI), the largest professional association of personal and corporate image consultants worldwide. Kelly is a past president of the AICI Chicago Midwest chapter.

Executive Presence Coach – Personal Brand Strategist – Inspiring Speaker, specializing in executive and personal image development, etiquette and communication skills.

Sophia Dunkley is at the forefront of dental practice consulting and driving innovation as The Practice Navigator with a unique blend of expertise and enthusiasm. As a certified coach and dental speaker, Sophia has carved a niche with her innovative approach to case acceptance, emphasizing the transformative power of human connections. Her philosophy, centered on the notion of making a stranger a friend, has been a cornerstone of her success as a dental consultant and dental implant arch sales coach/trainer. Sophia’s skill at navigating patients from indecision to positive decision-making is a testament to her unique methodology and passion

Dondra is a goal-driven business leader and founder of Transition Acceleration Group; a premier implementation and educational company for the dental industry.

With an impressive 20+ years of expertise in business and management support services, she has a wealth of knowledge to offer her clients. Dondra leverages her expertise in dental practice management, credentialing, billing and sales to help dental industry professionals achieve bottom line success.

Dondra has become the “go to” person for implementing efficiencies within the practice to overcome staffing deficiencies, revenue growth and general management support. On top of that, Dondra and her team help dentists with credentialing, implementing medical billing and teaching office managers how to be business managers. Dondra understands the day to day issues with running a successful practice and is committed to providing collaborative strategies that will have a positive impact on each practice.

When not lending her business acumen to the world of dentistry, she enjoys spending time with her beloved family – including her husband, children, and two dogs.

Katherine Eitel Belt, CSP, is Dentistry’s Unscripted Communications Coach!
Founder and CEO of LionSpeak, Katherine is an international speaker, author, and performance coach, best known for helping professionals develop courageous, unscripted conversations with patients, clients, co-workers, and audiences. Whether communicating from a treatment room, consult room, boardroom, or stage, clients love her simple yet powerful formulas for delivering messages with clarity, courage, and inspiration.
For 30 years Katherine has keynoted annual conferences in the U.S., Canada, and the U.K., coached thousands of dental professionals in hundreds of practices, and consulted or presented for companies such as Care Credit, Henry Schein, Patterson Dental, Dentsply Sirona, e-Assist, Cain Watters, Pacific Dental Services, and Philips Oral Healthcare.
Katherine is a Certified Speaking Professional (CSP), an earned designation of the National Speakers Association achieved by less than 10% speakers worldwide and she is one of only seven dental professionals to hold the certification. She is also a Spotlight-On-Speaking champion, Speaking Consulting Network founding member, past-president of the Academy of Dental Management Consultants, AADOM/ASCA member, Dental Business Institute and Dental Speakers Institute faculty member, and recipient of the Linda Miles Spirit Award.

Vanessa is the Founder of the Dental Speaker Institute, Dental Speakers Bureau, and The Dental Speaker.

Recognized as a business strategist and influencer, Vanessa Emerson mentors professionals in business development and strategy, marketing, and event management.

Vanessa’s annual conferences attract speakers and consultants who gather to learn, network and support each other in growing their businesses and the dental meetings industry.

Honored by Dental Products Report as one of the Top 25 Women in Dentistry (2017) and thrice selected for the Denobi Award Shortlist (2021, 2022, 2023) for her outstanding contributions in the dental industry, Vanessa is known as the ‘go to’ resource that helps meeting planners create stronger meetings, speakers acquire more bookings, consultants attract and retain clients and all to meet their business goals.

She is frequently booked by organizations who would like to encourage their members to explore and expand their roles as speakers and consultants.

Over 40+ years in office consulting and leadership coaching. Listed as leader in dental consulting for over 20 years and top 25 women in dentistry. Recipient of the Gordon Christensen Top Lecturer Award in 2015. On the board of the American Academy of Dental Practice. Practice Management Advisory Board for American Dental Association and past president of The Academy of Dental Management Consultants. Consults nationally with an emphasis on Team Development training. Expertise in treatment acceptance, patent communications and increasing Team Effectiveness. Known for strengthening Team Engagement in practice productivity.

Do you know anyone that simply loves to be a dental hygienist? Meet Brandi Hooker Evans from Idaho, USA. Brandi is an international speaker and published author passionate about turning science into action. Audiences engage in her captivating courses and leave with inspiration and tools to provide exquisite, individualized care and live a fulfilling life. Brandi acquired her formal education from Idaho State University, most recently, a master’s degree in health education. Brandi has served the Idaho Dental Hygienists’ Association as President as well as her local Portneuf Valley Dental Hygiene Society. She has enjoyed nearly two decades as a clinician in private practice. Brandi treasured her time as clinical dental hygiene faculty at Idaho State University and served on the ISU Dental Hygiene Advisory Board. Currently, Brandi owns and operates Stellar Outcomes and Evans Dental with her husband, Dr. Eron Evans. Brandi is an American Academy of Dental Hygiene accredited continuing education provider. Her enthusiasm for the dental profession is contagious and uplifting. Spend some time with her to add delight and expertise to your career!

Kathy has been a dental hygienist, dental hygiene educator, speaker, author, consultant, seminar, and study club leader for over 40 years. She speaks frequently about the correct classification, documentation, treatment planning, and CDT procedure code selection for patients with periodontal disease. In addition, she holds a license with the ADA for Current Dental Terminology© which allows her to provide the most up-to-date understanding of current procedure codes.

She has articles published in RDH Magazine, Dentistry Today, and others specifically addressing dental hygiene treatment planning and correct procedure code selection. Her national engagements include presentations to the American Dental Association’s Annual Meeting, ADHA Center for Lifelong Learning, RDH Under One Roof, and the Pacific Northwest Dental Conference.

Kathy’s most recent honors include being selected as a recipient of the 2023 Sunstar RDH Achievement of Distinction in the category of Entrepreneurship and a member of the inaugural class of Fellows for the American Dental Hygienists’ Association.

She currently serves as a Director for the DentalCodeology™ Consortium, reviewing and developing procedure codes relevant to dental hygiene practice which are presented to the Code Maintenance Committee of the American Dental Association each year.

We are the first web-based practice management solution designed to help Endodontists improve their bottom line and profits, while establishing and growing valuable relationships with their referring dentists.

The Comprehensive Dental Continuum is committed to partnering with you toward the achievement of your goals and stated objectives for your dental practice.

Our in-office practice assessment provides feedback and insight into the current state of your practice in regard to the key concepts addressed in the 8 Point Practice Assessment©. This assessment identifies both strengths and weaknesses in the practice.

The Comprehensive Dental Continuum offers customized coaching plans to assist dentists in moving their practices to the next level.

I help dentists clean up the chaos and confusion in their dental practices

Scott E. Graham, MHA, FACMPE, FAADOM partners with OMS clients in all areas of practice management, including start-ups, buy-ins, recruitment, physician on-boarding, exit strategies, reimbursement enhancement, human resources staffing and management, compliance, coding/billing, revenue cycle improvement, practice financial modeling, governance documentation, policy and procedure development, process implementation, and process improvement training. He also helps OMS clients in practice sales and transitions.

He is a founder of the SOMSA formally known as, JAWS Society, a national not-for profit professional organization for OMS practice administrators. He has presented on practice management best practices at local, regional, and national conferences, and he has written articles on OMS practice management topics as well as how to start a national not-for-profit professional organization, establish an OMS Fellowship Program, and attract top dental talent. He also co-authored a textbook chapter about OMS practice management and business in the 3rd edition of Fonseca’s Oral and Maxillofacial Surgery.

Graham holds a Master’s degree in Health Administration, and he is board certified in the American College of Medical Practice Executives (FACMPE) and the American Association of Dental Office Managers (FAADOM).

He is an active member in the Medical Group Management Association, American College of Healthcare Executives, American Association of Dental Office Managers, National Society for Certified Healthcare Business Consultants, and the American Association of Oral and Maxillofacial Surgeons.

Dr. Greg Grillo brings 27 years of clinical, managerial, and entrepreneurial experience to clients. With a formal background in psychology and dental marketing, he understands every step of the journey. Dr. Grillo also served as Content Director for an Inc. 5000 dental software company during a phase of rapid growth. For the past ten years, he’s helped develop apps, strategies, and content for clients worldwide while continuing to manage a busy general practice that involved several critical transitions and brand changes. He’s currently the CVO at Method Pro, a full service marketing and support agency for dentists.

Dr. Grillo purchased his practice in 2001 after four years as a U.S. Navy Dental Officer. He built a talented team and increased practice profits by 300% with less stress or more hours. A graduate of several dental business programs, he understands the diverse skills that today’s market demands. His Dental Roadmap program provides one-on-one support focusing on six essential areas. He also draws on a wide network of trusted resources based on each client’s needs.

Larry M. Guzzardo provides comprehensive, personalized, in-office consulting exclusively to dentists and their staff. For the past two decades he has assisted professionals in achieving both financial and personal goals. His business and marketing systems focus directly on two main objectives: improving the bottom line and ensuring optimum patient care. He also goes a step further. He believes people are the most important asset of the practice and has developed specific programs to create self-motivated team players whose actions reflect their commitment to the outcome of your practice. For more information you can contact Larry at (404) 842-0530 or [email protected].

Founder of Dental WebSmart Insurance Solutions, LLC providing implementation and training of EFT & ERA Technology driven insurance systems to improve a Dental practices cash flow. With 35 years experience Chris’s education, practice management and clinical skills have allowed her to provide a modernized Insurance technology driven system to her consulting services by engaging the Dental Provider, clearinghouse and payer in simplifying the EFT payment set up and has implemented the newest methods for proper EFT Revenue cycle management. Proud member of AADOM Podcast with Howard Farran in 2016- #340 Electronic Payment Articles: DeW Life magazine 2108-My Journey of EFT & ERA Technology Implementation in Dentistry Dr BiCuspid, 2020-Empowering Dental EFT & ERA Technology in the Digital Age Blog articles for website In 2018 Chris wrote a CE accredited e-course on EFT & ERA Technology. Chris had the privilege to do the first CE webinar offered through NEA (National Electronic Attachment) in March 2019 on EFT & ERA Technology. Dental WebSmart App- launch 2022

Dental consultant

Prosperident is the world’s largest company specialing reducing embezzlement risk to dental practices and investigating when embezzlement has been found or is suspected.

Dental Transition Company- Covering the PNW

KH Productivity Management utilizes fractional management to assist new and existing dental practices in meeting the challenges of operating a progressively successful practice.

I’m Beth Heilman, a former frazzled, burned-out dental office manager turned certified life and health coach. After spending over 20 years in the trenches of the dental world—juggling schedules, managing teams, and putting out fires—I hit a wall. The long hours, constant pressure, and never-ending to-do lists weren’t just exhausting, they were stealing my passion for the work I once loved.

That’s when I made a decision: burnout wasn’t going to be my legacy. I was done surviving. I wanted to thrive.

Now, I help dental professionals break free from the stress, overwhelm, and exhaustion that are silently stealing your joy, energy, and ambition. My coaching program, Dental Life Mastery, teaches the 10 essential mental hygiene skills you never learned in school—skills that help you take back control of your mind, time, money, and energy so you can build a career AND a life you freaking love.

This isn’t fluff. It’s science-backed, actionable, and proven to work. You don’t need another bandaid solution. You need a system that rewires how you think, plan, and take action. That’s exactly what I deliver.

If you’re tired of feeling like your career is running you instead of the other way around, let’s talk. Because the life you want isn’t just possible—it’s 100% within your control.

Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.

Rebecca is known for her approachable, down-to-earth coaching style. She understands the complexities of running a dental practice and strives to make each team member feel valued, supported, and heard. Her genuine care for others shines through in her work, whether she’s helping a practice streamline workflows, develop leadership skills, or enhance patient care. With expertise in leadership development, standard operating procedures, and team dynamics, Rebecca helps dental offices achieve operational efficiency while creating a positive and motivated workplace culture.

Rebecca believes that at the heart of every successful practice is a unified, empowered team. By fostering open communication and trust, she creates an environment where dental professionals can thrive. Her personalized coaching approach focuses on strengthening team relationships, improving workflows, and reducing errors, all of which lead to an exceptional patient experience and a stronger, more productive practice.

As Vice President of the Denver DPLN network, sponsored by AADOM, Rebecca is at the forefront of dental office management. Her commitment to professional development is reflected in her achievements as a lifetime member of the American Academy of Dental Office Management (AADOM), where she earned her Fellowship in 2023, her Mastership in 2024, and is on track to receive the prestigious Diplomate designation in 2025.

Her deep understanding of dental practice management is further enriched by her active involvement with leading industry organizations such as Women in DSO, Dental Entrepreneur Women (DeW), and the Academy of Dental Management Consultants (ADMC). These affiliations keep her well-connected with the latest industry trends and best practices, ensuring her coaching clients benefit from cutting-edge insights.

Unraveling Dishonesty, One Transaction at a Time.

Since 2004, Hiltz & Associates has continued to earn its distinction as Dentistry’s leading Embezzlement Investigation and Digital Forensics firm.

Creators of Dental FraudBusters – helping dentists to protect their livelihoods.

Visit: www.dentalfraudbusters.com

“Merikay Hunt is a true professional. Her messages inspire audiences to action. Some speakers educate, some give hope and some entertain. With Merikay, she is a blend of all three.” Linda Miles, Founder, Miles Global

Dynamic, funny, real and trusted are words used to describe Merikay Hunt and her effervescent spirit is captivating. She’s also a giving, caring, and committed professional who’s helped individuals and organizations grow and improve for over 20 years. Merikay Hunt, M.S. is the founder of COACH MKay Companies, LLC an organization dedicated to unlock leadership potential through discovering purpose, aligning people, evaluating process & improving communication. She serves as a catalyst, inspiring people to create powerful connections to build relationships and elevate business success. Merikay is a nationally awarded speaker, executive coach and provides customized training and development programs to organizations and associations throughout the United States. Merikay has customized over 1,000 training & development programs including modules with: communication, conflict resolution, customer service, human relations, leadership, patient experience, presentation skills, work/life balance and team dynamics. She is the author of My Year on the Inside, Creating Catalysts for Change and was featured in the book series Stepping Stones to Success with other experts including Deepak Chopra, Jack Canfield, and Dr. Denis Waitley. Merikay’s educational background includes: B.A. from UNC-Chapel Hill, Master Degree of Science from NC A&T State University in human resource counseling. She is former multi-course certified instructor for Dale Carnegie Training and recipient of the National Spotlight on Speaking Award with the Speakers Consultant Network. She’s a proud mom to Melinda, a school teacher in Tennessee, Harrison, print production specialist in North Carolina, and Emma Freda, a freshman at Cape Fear

I am a dental assistant that loves to help other dental assistants thrive! I consult in offices that need OSHA/Infection and HIPAA training and coaching. With over half of our DA workforce trained OTJ, it’s important that we get them the proper training. DA’s spend more time with the patient than any other team member, so let’s educate them to be their best!

Janice Hurley is known as Dentistry’s Image Expert on personal presence. She has more than 30 years experience as a dental consultant helping professionals use the tools they have to gain higher treatment acceptance and attract quality patients. Her goal is that everyone understands how to better use their professional energy for success.

She is an international author and speaker on what it takes to project professional excellence and confidence so others feel it instantly. She has been honored as one of Dentistry Today’s Top Speakers for 15 years. Her clients are professionals in dentistry who strive to feel JOY every day. Her book Dental Image Branding is a leading resource for today’s dentists.

www.janicehurley.com

Dental EMR is a complete Endodontic Dental Practice Management Solution designed specifically to help Endodontists succeed.

Dental EMR is entirely web-based which means you can securely access your office anytime, anywhere and from any device. Cloud-Based. Web accessible. No server. More secure. Multi-location ready.

Southwest Management Group is a consulting firm that has been established since 1992. Our mission is to create sustainable growth in the current dental market by engaging, and inspiring teams along with coaching clients to drive profitability and promote a higher quality of life, both in and outside the office. Our team of experts work together to create a customized path to the quality practice that you desire. Our dental coaching and management engagements are tailored specifically to your needs to help you improve every single aspect of your professional life. Looking to increase productivity? Earn more revenue? Create a more efficient and positive working culture? Our experts can turn your ideas into results that you’ll enjoy day after day in the practice, making you and your team along with your patience happier in the process!
If you are on your path to practice ownership we have the tools you and your future team need to get you off to a smart start! Call us today.

Janice Janssen is the co-founder of Global Team Solutions and an expert in dental practice consulting.

When it comes to working at a dental practice, Janice has seen and done it all. Since her introduction into the field as a teen, she has enjoyed a long career as a dental hygienist and served—and excelled—in many other roles including office management, insurance billing, and collections. Now Janice enjoys consulting because it allows her to share her techniques with the doctors, hygienists, and office staff who are on the front line every day. Her zeal for a proven successful periodontal program makes her a real asset to her clients across the country.

Besides hands-on experience, Janice has gained professional recognition for her hard work and commitment to excellence. She is co-author of OMG! Office Management Guide, the “bible” used in GTS training workshops. She is a member and former Treasurer of the Academy of Dental Management Consultants (ADMC), and is a Certified Fraud Examiner (CFE), which positions her as an expert in educating dentists to deter fraud and embezzlement in their practice.

Lasso MD helps Dental Practices create repeatable new patient lead flow, schedule more appointments, and verify the ROI of their marketing services with integrated software systems.

Dayna Johnson is a dental practice management expert, podcast host and the founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. With over 30 years of experience, Dayna’s impact is acknowledged through significant awards, notably being recognized as one of the “Top 25 Women in Dentistry” by Dental Products Report. Through her life’s work, Dayna’s goal is to empower dental teams to live up to their true potential, provide guidance that transforms challenges into opportunities, and help dental professionals have the thriving practice they’ve always dreamed of.

Samantha Jones began her dental career at the age of 16. Her passion for communication and relationship building blossomed with both patients and co-workers. Sam became a dental practice manager in her 20’s, developing administrative strategies to grow both the practice and the people within it.

Sam founded Cre8Wise Movement Company so she could offer dental professionals the same support, knowledge and strategies that founded her own success. In addition to Cre8Wise, Sam served as Chief Operations Officer for a small dental group, where she worked daily in the practices. This enabled her to continue to develop the administrative and clinical systems and solutions that are being utilized in hundreds of practices across the country. She understands that working in the practice provides invaluable experience and insight into the daily challenges dental teams face today.

Sam understands the business of dentistry and is pleased to be an equity partner in a 5 practice DSO. She’s known as an influencer and leader of thought in the area of intentional communication, applied neuroscience, practice financials and metrics, scheduling, systems and protocols, practice operations, treatment presentation and team development. She is also the CEO and founder of WOW Readiness program, a career readiness program that provides resources and job placement for underserved women. She is an expert advisor with Accelerate Dental, and a member of the Dental Speaker Institute, Dental Speakers Bureau and Dental Entrepreneur Women’s Network.

Dental Practice Management Consultant Jan Keller is an expert on retention – of both team members and patients — in the dental office.

Jan believes, “It makes no sense to invest time & money to hire the right person or attract the perfect patient if don’t have a way to exceed their expectations so they can’t imagine working somewhere else or going to another dentist.”

She also helps dentists navigate the difficult and time-consuming task of finding and hiring top-rate teams. She takes this knowledge and insight on the road with her popular courses, “Forensic Hiring™” and “How to C Your Way Clear to Outstanding Communication, Customer Service and Continuing Care.” Both are informative, upbeat and full of take-away tidbits for dentists and their teams. In 2020, Jan joined forces with other like-minded dental industry experts to help dental practices reach new levels of success via a new consulting program, DIY Digital Dental Consulting: In Your Office, In Your Time, In Your Own Way. The program is aimed at practices that are not working with a consultant or coach, but still need affordable, practical solutions to common practice issues. Jan is the author of a series of books and articles for dental professionals called “Blind Spots in Dentistry™, and serves on the Board of the prestigious Academy of Dental Management Associates as Board Secretary. You can find her e-book, “Forensic Hiring: Make Your Next Hire a Great Hire” in Amazon’s Kindle library.

Todd takes a very systematic approach with his dental clients and is able to take them from A to B through an analytical and open-handedness approach. His clients can immediately see his value by helping them gain control of their numbers.

Joy Lantz, RDH, PHDH, COM, IBCLC has 30 years of experience in the dental field with a background in dental hygiene. She is a myofunctional therapist and lactation consultant in a local dental office. She is a national speaker presenting courses on airway concerns, myofunctional therapy, anticipatory guidance, and collaboration for patient care. Her passion is to assist dental and medical professionals to work together in screening and treating airway issues, oral myofunctional disorders and overall health. She also thrives on bringing education and awareness to patients and parents regarding myofunctional issues.

She is dedicated to empowering dental offices with the knowledge and tools necessary to seamlessly integrate services related to airway issues in patients. Her mission is to educate and support dental professionals in enhancing patient care by addressing airway concerns, ultimately improving overall health outcomes. Through innovative training programs and resources, she strives to revolutionize the standard of care in dentistry by prioritizing airway health for a comprehensive approach to well-being.

Your business is more than black and white, let us help you put some color on your financial history and forward looking forecasts and projects

We are a full-service, digital marketing company working with dentists. We offer website development, social media, SEO, web hosting, Google maps optimization, Local Service Ads, and reputation management services: https://mysocialpractice.com/dental-marketing-expert/

Dr Emily Letran is a serial entrepreneur, CEO of several multi-specialty dental practices, and private coach to many professionals. As an international speaker, she has been on TEDx and shared stages with countless business leaders including Sharon Lechter (Co-Author Rich Dad Poor Dad), Kevin Harrington (Shark Tank), Dr. Howard Farran (Dental Town), and Linda Miles (The Ultimate Mentor of Dentistry). She has been featured on several magazines , Dental Town , Global Woman, Top Doctor, The Profitable Dentist, See Beyond as well as the media, Yahoo!Finance, Forbes, USA Today, and FOX. She is a contributing writer for Dental IQ, DrBicuspid.com, and Dentistry Today. Dr Letran is the author of several books, the Founder of the non-profit Smile Champions, a Certified Kolbe Consultant, a member of Forbes Coaches Council, and the Founder of Exceptional Leverage Inc., a global coaching and consulting firm. She hosts her signature events, ACTION To WIN seminar, in several countries, and shares her expertise in personal growth and business management through her ACTION To WIN Academy programs. Dr. Letran has been knighted as a Lady of The Royal Order of Constantine The Great and Saint Helen for her work in philanthropy, inducted as a Fellow of the International College of Dentists for her contributions to the dental community, and currently enjoys practicing dentistry with her daughter in Huntington Beach, CA.

As a Dental Hygienist for 10+ years, I have worked in a variety of settings including Public Health and Private Practice. I have recognized the need for guidance in Anxiety and Burnout with the increasing demands dentistry is placing on us. I also work with Staff and Doctors with ADHD to show up to work and in their life with greater momentum and productivity.

I am an acting CEO/Consultant for Dental offices around the US.

I have had the opportunity to wear many hats throughout my 40 year dental career. RDA in California, RDH in Idaho, College educator, certified Eaglesoft Trainer and now a Public Speaker and coach. I LOVE what I do and my passion for that love, comes through!

Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI. Jessica is a licensed school psychologist and helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments. Jessica has created strategies for dental offices to remove some of the most common barriers to dental care. She loves sharing ways to make the experience positive for every patient. Jessica has also been involved in leadership positions for two local networking organizations for the past 7 years. She has assisted 90+ business professionals thrive and be more successful.

I’m an executive-level dental business and personal development coach helping dental business owners and DSO’s find peace and profit while putting people first. I specialize in business operations, strategy, development and PEOPLE. I facilitate maximizing people’s potential so they thrive and you get the best versions of them. Together we achieve a healthy culture, strong leadership and business solvency.

My passion for health began at age 15 working as a Sterilization Assistant with Favero Dentistry in the 1980’s and has morphed over the many decades to include becoming an RDA, PHN, Practice/Medical /Wellness Director working in all aspects of healthcare, dental and medical practices, surgical & pediatric work , as well as, within the insurance industry. The Healthcare/Wellness industry is my career and I love being able to work in all aspects of the wellness, medical and dental fields. I am a life-long learner and a self starter who enjoys both team work and the ability to work autonomously. I can’t imagine life without both work and learning. “I do not get older every day, but instead, am more knowledgeable everyday!” My expertise includes project design and management, data analysis and interpretation, revenue cycle management and the development and implementation of necessary tools. I enjoy generating innovative ideas and devising feasible solutions to broadly relevant problems. Your Business (Or Practice), MY Passion, Your Success!!!

Brenda McNulty has over 30 years of dental experience and is the owner of DSO FACTS – a FRACTIONAL TRAINING OFFICER company. She brings a depth of knowledge from both the clinical and the business side of dentistry. She has spent the last 15 years as a dental consultant in many different capacities and now has transitioned from consulting to implementation and accountability partnerships. Brenda’s expertise is training and helping the team take things to the next level. She creates increased profitability by establishing systems for practices that focus on the talents of each team member. Brenda has been seen speaking from the podium at several major dental events including Yankee Dental, Chicago Mid Winter, California Dental Association, Rocky Mountain Dental Convention and more! Her passion for the dental profession continues to propel her forward as a key expert for dentists and teams looking to pursue more successfully their ideal practice vision. Outside of dentistry, Brenda enjoys her faith, her family, her dogs and of course the Colorado Avalanche Hockey Team! Go Aves!

DSO CFO is a Fractional CFO firm, focused solely in dental.

DSO CFO was created by two founders who were stressed out while working with their banks to figure out how to purchase the practices that they had already committed to buy. We were not getting the right support from our Accountants for what we needed and we started talking to others in the Dental Industry and found that there was a solution to this but that we might need to create it.

What were we trying to solve? Getting reliable financial information so we could portray what we were trying to accomplish to groups outside our organization in an effective and compelling way. Basically, we wanted good financials that we could analyze and make strategic decisions so we could convey that to the groups with whom we were working – i.e. – Banks, Consultants, PE Groups, etc.

DSO CFO strives to be the consistent, reliable steering for your Practice, so you can make the decisions that will set the course to where you want to go. Whether it is selling to a DSO, creating your own DSO/Multi-Practice or just running more efficiently financially, DSO CFO can give you the financial tools to help you make those strategic decisions that will help you succeed.

StreamDent software AND I teach IV Sedation

I am a virtual dental business coach. I help dentists make $500 more a day (per employee) on tomorrows schedule.

Over 35 years in business. DMS works with you and your staff every step of the way providing a customized combination of information, direction and implementation assistance. We complete a thorough business analysis to determine your specific needs. A diagnostic evaluation of all clinical and administrative functions from a management prospective. Great management is a process, not an event and only after the in-office analysis and a complete report to you does any process begin. We provide systematic solutions that can improve productivity and profitability to your practice.

Laura J Nadler is the founder of WorkingCat Marketing, which focuses on helping dental practices tell their unique stories.

She works with teams from early brand development, website design, social media and video production through delivering service that results in great reviews. She calls the approach From Found to Five Stars. She is keenly focused on coaching teams to own and execute their marketing plans, rather than becoming a monthly bill for social media posts.

Every practice has its own story, and she wants to make sure it shines through. Laura speaks internationally on Video, Branding and Marketing in Dental, including at the ADA, ACP, PCSO, Smiles at Sea, Pride Institute, Tufts School of Dental Medicine, Boston University and more. She’s been having a blast in the dental space since 1993 and is the author of Lights! Camera! YOU! – A Practical Guide to Creating and Using Video to Market Your Practice.

She is a member of ADMC, SCN and AADOM’s ASCA.

With a passion for teaching and health care I have focused my heart and energies on strategic coaching in the oral health care field to empower teams and providers to deliver exemplary care while increasing profitability within their designed practice culture.

Laura Nelson is the founder of Front Office Rocks. Front Office Rocks is an Online Dental Team Training available 24/7 to be used from home, the office, and everywhere in between with more than 500 video lessons and training materials focused on patient communication, practice management, and team training.

Laci discovered at an early age her true passion for speaking and entertaining audiences. She began her road to coaching as a chairside assistant while going to college to pursue a dream of one day having her own talk show. Laci has a unique perspective of the clinical aspect, as well as the business components for creating well rounded and educated dental teams and successful practices. As a founding partner at Practice Dynamics she combines her knowledge of dentistry with her passion for teams to deliver customized coaching, workshops and speaking events throughout the country.

The experience gained on this journey gives her unique insight into the technology and business side of dentistry.

Practice Dynamics specializes in coaching teams to reach their goals through balance driven success using systems, teams and technology.

Often we find our clients are overwhelmed by the running of their business and the managing of their team. Systems help with the business health and our unique approach, communication, and culture creates an unstoppable combination.

We work with each team to create synergy and accountability to help them achieve their goals and grow personally and professionally.

Our team takes on the management of the day to day operations along with your team so you don’t have to. Because of our clinical and administrative background we are able to help each department with systems, best practices, and the culture to sustain the growth you achieve.

Our team takes a hands on approach to managing the practice right along with your existing team. Most of our clients are tired of holding their team accountable, running meetings, taking care of HR issues, etc. We give you the freedom of doing the dentistry and take care of the rest.

Heather is currently the VP of Training & Partnerships for All-Star Dental Academy. She is a former retail sales trainer and manager for Bloomingdale’s, Kate Spade, and Theory, and a top new patient coordinator for a multi-million-dollar high-end dental practice where she personally increased revenue by over a million dollars in less than 18 months. She has over 24 years of customer service, training, and phone experience, and designed the All-Star Dental Academy® Phone Success Course as well as the GREAT Call® Process.

All-Star Dental Academy® can help you HIRE and keep the best team members,
TRAIN your team with dentistry’s #1 online team training program, and
RETAIN your team and increase practice profitability with self-funding virtual coaching.

Sandy Pardue is Director of Consulting with Classic Practice Resources. She is a keynote speaker, author and practice management consultant. She has assisted hundreds of doctors with practice expansion and staff development over the past 25 years. She is known for her comprehensive and interesting approach to dental office systems, and offers a refreshing point of view on how to become more efficient and productive in a dental practice. Dentistry Today Magazine has recognized Sandy as a Leader in Consulting every year since 2003.

Kristin Pelletier Business Coaching Owner/Business Coach As a business coach and owner, Kristin helps clients across the nation create practices they love. She understands the challenges and barriers doctors face. She is passionate about helping them transform their mindset and business to achieve their goals. As an excellent communicator, she is very intuitive and able to identify and diagnose areas of opportunity quickly and give workable and practical solutions. Kristin’s goal is to help doctors create a business and most importantly a life they love. Kristin is bringing transformational change to her clients through one-on-one consulting programs, mastermind groups and retreats. To find out more: www.kristinpelletier.com, [email protected], 866-499-2498.

A former practicing dentist, Howard never broke a million dollars in collections in any one year. And yet, he was able to walk away at age 42. How? Because he figured out the system to make money move and get his house payment down to $24.19.

Then Howard guided another dentist who paid off his condo in 8 months instead of 30 years.

Now this is Howard’s dharma – to teach others and guide people on how to do this for themselves. To be Financially Led.

We help families and business owners be Financially LED through Cash Flow Coaching – a simple, guided system for you to supercharge your finances in 3 easy steps:

1-Lift the Burden from Fixed Debt Payments

2-Expand Your Cash Reserves

3-Deploy the extra dollars into Assets

As a result, you maintain your lifestyle, keep more money each month, and achieve your dreams faster.

Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand.

From dental assistant to practice owner, Genevieve brings a unique perspective and real-world experience in all aspects of dentistry. Prior to speaking and consulting, Genevieve co-founded an affiliate group where she architected and facilitated numerous practice acquisitions and transitions. From practice startup to transition, Genevieve has the skills and knowledge to implement systems for business and team success.

As a speaker and consultant, clients and teams find Genevieve relatable and knowledgeable. Her presentations are engaging, relevant, and meaty with immediately applicable content.

My name is Shelley Renee, aka The Profitability Maverick, and no, I am not like all the other consultants. My work is subtractive. Instead of adding tasks, I look to reduce steps and get greater implementation for you and your team. From northern Maine to life in New York, I have seen a lot in dentistry and would love to hear your story.

Cindy is a Healthcare Compliance Consultant and speaker who specializes in Dental Infection Control and Team Culture. She joined the dental profession in 1998 and has been practicing dental hygiene for the last ten years. She is an active member of the Dental Speaker Institute, the Dental Speaker Bureau, Dental Entrepreneur Women, and the Organization for Safety, Asepsis and Prevention (OSAP). Cindy is the host of the Dental Alements Podcast where colleagues are invited to discuss all things innovation, collaboration, and inspiration within the dental profession.

In real estate, it may be location, location, location, but for Andrés M. Romero, ChFC, CFP®, it’s relationship, relationship, relationship. A financial and dental practice coach with more than two decades of experience focused on helping dentists, Andrés has developed strategies, time-saving programs and cultivated a network of professionals in every area of owning and managing a dental practice, which he leverages for his clients. It’s the combination of financial planning and business coaching that sets Andrés apart and makes his advice and connections so valuable. His approach is not solely about investments; it involves looking at the whole picture of the dentists he serves and offering practical solutions that seek to improve the efficiency and profitability of their practices, saving them time and money.

I began my dental career over 30 years ago in an orthodontic practice and eventually moved into general dentistry. Throughout my career, I have been instrumental in the success of the practices that I have worked in and managed. As a coach with Million Dollar PPO, my success with our clients is a result of my passion for well connected teams and for helping others achieve their full potential. I have a unique gift of connecting with my clients and their teams. I am an active member of the American Dental Management Consultants.

Laura Russell is a Registered Dental Hygienist with an MBA (Masters of Business Administration) from Seton Hall University; she has a strong ability to link the clinical aspects of dentistry with the business of the practice. Because of her background, she is able to relate to your clinical staff and understand their duties and dilemmas. She knows how to work with staff in order to set and reach the goals of your practice.

Laura considers herself a systems specialist and loves the challenge of streamlining and training team members for efficient processes that reduce stress. She has served the dental community for over two decades.

Using the key systems, that she developed, she succeeds at controlling overhead resulting in greater productivity and profitability for the dentist and the team.

With over 20 systems offered, such as her leak-proof recall system for patient retention, and her Soft Tissue Management Program, she is able to adapt to the unique needs of the practices she serves.

Emme Sanders, RDH brings over 25 years of leadership experience and concierge-level service to the dental community through speaking, coaching and writing. By applying her chairside clinical and presentation skills outside the operatory, Emme reached higher in her profession to become a trainer for Digital Radiography and Intraoral Imaging. She achieved ACE Certification, is a graduate of Transformational Trainers, a member of Speaking and Consulting Network and developed a thriving coaching career.

With hands-on experience in dental practices from boutique to bread and butter, Emme understands the delicate balance of clinical periodontal therapy coupled with esthetic dentistry. Emme is an expert at treatment coordinating and case presentation skills to help patients say yes to optimal care. Her greatest passion is activating dental teams to realize their potential, strategically developing goals, and achieving higher levels of success.

President of the Academy of Dental CPAs (www.adcpa.org)

Academy of General Dentistry Podcast Host and Scientific Meeting Council Chairman, Speaker, Consultant, Adjunct Clinical Assistant Professor NYU College of Dentistry and Rutgers School of Dental Medicine, Cosmetic and Implant Dentist

With a career in dentistry that spans over 40 years, I have been exposed to dentistry for the majority of my life and have truly always had a passion for dentistry! From dental assisting, dental software training/development to management, I have had an exciting opportunity to experience the same aspects of a dental office as each team member does on a daily basis. I have worked both in the clinical and business aspects of dentistry, which has enabled me to understand the unique challenges that both areas face. My experience and enthusiasm for dentistry, as well as my love of people, has enabled me to offer concrete solutions to the daily stumbling blocks many dental practices encounter.

Dr. Karen Tindall and Dr. Laura Schwindt are long-time dentists and professionally certified life coaches who combine their love of people, transformations, and dentistry in partnership with The Mint Door. Through their popular Practice Wellness Programs, they demonstrate that total well-being is key to whole-person and whole-practice success. Both Dr. Karen and Dr. Laura are passionate that coaching is life-changing for the whole dental team.

Profit Strategist for Dentist
I help dentists become million dollar business owners and create more time, money, and freedom.
I’ve been called a guardian angel, a production wizard, and remain committed to excellent patient care and experiences (I once mailed floss to a patient because Costco stopped selling his favorite brand).
I love dentistry, but hate the stress many dentists are feeling.
I help dentists break free of overwhelm and finally feel like they own their practice instead of their practice owning them.

Dr. Mary Shipp specializes in staff acquisition & retention, Team training & efficiency, New practice owners practice management

As a speaker, coach, and practice management consultant, Daniela is dedicated to empowering dental professionals through effective processes and accountability measures at Dentaedge. As the owner and Founder, she drives practice growth and leadership development. Also serving as the CFO of National Direct Signs, Daniela is a recognized influencer in various aspects of dentistry, including intentional communication, practice operations, financials, scheduling, and protocols. She extends her commitment to coaching as the D.A. coach for Dr. Anissa Holmes DWOW’s platinum coaching, elevating the skills and success of dental professionals.

For over 30 years Bob Spiel’s passion has been developing inspired leaders while building high performance teams. His firm, Spiel & Associates (SpielConsulting.com), transforms general and specialty dental practices by building leaders at all levels.

In his 14 years of consulting and speaking to dental teams, Bob has seen time and time again that leadership can be taught and teams reborn – what it takes is genuine desire, the willingness to be coached, and an unwavering commitment to personal and team growth.

He is the author of the recently published book: Flip Your Focus – Igniting People, Profits and Performance through Upside-down Leadership (FlipYourFocusBook.com).

Barb puts relationships and the success of others at the heart of all she does. Her focus is on teaching dentists the simple skills required for a highly profitable practice. Her profitability model utilizes the Profit First System.
Dentists choose Barb when they want to take control of their finances once and for all. They want real solutions using simple steps. They are seeking sustainable profits for years to come. She is the author of ‘Profit First for Dentists’ and supports entrepreneur dentists through her training and coaching programs.
Before embarking on her own entrepreneurial journey, Barb enjoyed many years as a hygienist in private practice dentistry. Those years in private practice helped her to understand the stresses that come along with running a busy practice. Her education includes a BS in Dental Health Education and a MS degree in educational leadership.
Barb is also a seasoned coach and consultant. Her experience and credentials have provided her with insights and real-world solutions to her client’s problems.
She is the founder and owner of More to Life.Dental where she lives out her passion for empowering dentists to take control of the financial and business side of their practice. Barb has a passion for life itself and enjoys time with her boys…3 little grandsons who light up her life in big ways!
Bottom line is this. Barb knows the ins and outs of running a busy dental practice. She loves taking what might seem complex to some and making it simple.

I want to build smiles and change lives through the power of storytelling and humour.

I have taken over 34 years of small business experience to speak at conferences, conventions, study clubs and meetings to dentists and their teams, other healthcare groups and small businesses all over the world, helping them implement systems that are simple, intuitive and inexpensive that result in happier, more productive, profitable places to be. Because ‘Success is All About Relationships’

As a result of my work, relationships are developed and deepened, marketing is more effective, treatments plans are accepted, sales grow, work transforms and people’s lives improve.

I also provide an emotional keynote talk, The People In Your Life Are A Gift, that is great way to start, or end a conference.

Sadie Stewart, founder of Office Swell, a Honolulu based Practice Managment Advising company, has managed several successful dental practices in Hawaii and Colorado and continues to share her expertise and knowledge to any practice needing a push in the right direction. Her career in the dental and healthcare field flourished because she has a passion for helping people not only become more successful, but to achieve every goal they set forth. Specializing in dental technology, she aims to improve workflows by working smarter and not harder.

I have been in Dentistry for 41 years and have worn several different hats. I am a dental hygienist, educator, sales representative, patent holder. In a personal note wife, mother and new grandmother.

Dr. Dave Striegel’s unique background, with a Ph.D. in sport psychology, coupled with his highly engaging, no-nonsense communication style have led to over 25 years of success as a performance coach, consultant, speaker and author. He has worked with individuals and organizations including professional and elite amateur athletes, Fortune 500 executives, business owners, top educators, law enforcement specialists, and, yes, dentists.

Dr. Dave regularly coaches dentists and small business owners to implement principles that successfully target a nearly universal frustration leaders face in running their businesses: elevating practice culture and team performance without sacrificing health, happiness or profitability. If these benefits sound interesting to you, reach out to Dr. Dave to explore what’s possible for you and your practice.

Outbound Practice provides dental marketing solutions to de-commoditize your practice. As corporate dentistry continues to grow and commoditize the industry, we’re passionate about helping the independent practice stand out. A large part of the success and growth of the corporate world is simply brand awareness-not quality of care. But it’s possible to have both. High quality care that patients actually know about. With a team of experienced and talented professionals, we have a proven track record of delivering simple, successful marketing campaigns for our clients.

Chosen as one of the top leaders in dental consulting by Dentistry Today, Len Tau, DMD, has dedicated his professional life to improving dentistry for both patients and other dentists. The author of two books, Raving Patients, which was released in July 2020 and 100+ Tips to 100 5 Star Reviews in 100 Days which was released in March 2022, In December 2022, Len retired from clinical dentistry after more than two decades to focus all of his attention on helping practices increase their revenue. Before retiring, Len operated the Pennsylvania Center for Dental Excellence in Philadelphia, which he purchased in 2007. He also consulted to other dental practices part-time while he was still in practice, training thousands of dentists about reputation marketing, leading the dental division of BirdEye, a reputation marketing platform, hosting the popular, Raving Patients podcast, and writing his two books full of actionable tips. Len lectures nationally and internationally on using internet marketing, social media, and reputation marketing to make dental offices more visible and credible as well as how to increase their case acceptance. He also hosts Supercharge Your Dental Practice, the ultimate marketing and business bootcamp annually at various locations around the country.

At Coral Reef Dental Consulting, we believe that dental practices are like coral reefs – beautiful, complex, and in need of careful nurturing. We provide customized strategies, knowledge, mentorship, and training to help take your dental office to the next level.

We are dedicated to helping you live a happier, more fulfilling life while achieving your professional goals. Dr. Tes states “I am committed to helping dental practices navigate the ever-changing landscape of the dental industry. With years of experience as a clinician and as a multi-site operational leader, I have the expertise necessary to help practices of all sizes grow and succeed. I offer comprehensive consultation services at every stage of your dental career, from new graduates looking for one on one career coaching to more seasoned providers and larger dental groups. Whether you are a solo practitioner or a large multi-practice group, I am here to help you achieve your goals and thrive in an evolving and competitive industry.​”

At HPWL, we believe that achieving permanent weight loss goes beyond diets and temporary solutions. We are dedicated to helping you transform your relationship with food, your body, and yourself through the power of hypnosis.

Leslie completed her coaching certification + training through the International Coach Academy in 2014, accredited by the International Coach Federation, the most established coaching body worldwide. She was certified in NLP, hypnosis, and Time Line Therapy Techniques in 2015 and has been practicing as an NLP practitioner (now NLP and hypnosis trainer) and full time coach ever since.

We are the industry’s leading HR compliance firm, with over 35 years of experience. We handle the challenging task of staying current with ever-changing employment regulations, and guide clients through HR situations. We also provide basic materials: employee handbooks, job descriptions, and personnel forms.

José is a seasoned professional with an impressive 24-year journey in the dental industry. Throughout his career, José has significantly impacted the lives of his customers, assuming various roles and steadily climbing the ladder to a successful and fulfilling sales career with some of the nation’s top dental supply companies.

What sets José apart from others is his remarkable ability to establish genuine credibility and foster trust with his customers. These attributes have distinguished him from his peers and allowed him to create a profound connection with those he serves. Drawing from his extensive experience and knowledge, José has strived to elevate the customer experience, providing an enriched and personalized journey for each individual.

As a result of his unwavering dedication and expertise, José has expanded his role as a professional advisor, specializing in practice transitions. He is committed to guiding his clients through the complexities of this process, ensuring a seamless and informed transition, and imparting invaluable insights for their success.

Olivia Wann founded Modern Practice Solutions in the year 2000. She served as a RDA and office manager for many years. She graduated with a BS in health care administration and a doctorate in jurisprudence from the Nashville School of Law. She and her team are dedicated to serving the OSHA-HIPAA compliance needs of the dental profession. Olivia launched software she created, Compliance Cathy, that automates OSHA-HIPAA compliance for dental practices including DSOs.

Many dentists today struggle with balancing a great patient experience with running a successful practice. Miscommunications between team, doctor, and patients can breakdown the relationships leaders work so hard to build.

The reality is, losing sight of the connection between leadership and communication often shows up as low case acceptance, no-show appointments, and declining practice performance. If left unattended, frustration sets in, team turnover occurs, and patients may go elsewhere.

With over 30+ years in dentistry, I understand how difficult it can be to harmonize patient care with the business side of the practice. As Business Development Consultant at Dash Dental Consulting my passion for relationship driven results combined with proven methods and guidance propel practices to unlock deeper levels of fulfillment and success.

I am committed to providing the level of authenticity and care you deserve, so you can enjoy your day, thrive with your team, and deliver an unparalleled patient experience.

Dana is a Fellow of AADOM, and a member of the Academy of Dental Managers & Consultants, as well as the Speaking & Consulting Network, winner of 2019 Spotlight on Speaking. Dana is a speaker, teacher, coach and consultant for the dental practice. She is also a certified trainer for the Five Voices of Leadership. Dana enjoys teaching foundations of excellence for the dental team and also enjoys building leaders and liaisons within the dental practice. Dana is also an active practice manager of her husband’s dental practice in her hometown of Nashville, Tennessee.

Dynamic management leader and national speaker with extensive experience advising predominantly dental practices and other healthcare professionals on the resolution of management and operational issues. Impeccable record of training professionals on regulatory compliance, coding accuracy, and billing efficiencies. Demonstrated skill in executing strategies to improve customer experience and employee engagement. An exceptional communicator who can deliver memorable presentations to large groups on a local, regional, and national basis. Nationally acclaimed for public appearances, interviews, and congressional testimonies related to the “Desert Storm Syndrome” via television, radio broadcasts, and print media.

Xaña Winans is the founder and CEO of Golden Proportions Marketing, the first strategy based, full-service marketing company exclusively for dentists. She founded the agency in 2001 after successfully marketing and growing her husband’s fee-for-service practice into the most successful office in Central Pennsylvania. Xaña founded and built Golden Proportions Marketing on the belief that dentists deserve a goal-driven, strategic approach to marketing as opposed to the one-off, shiny object companies that quickly caused dentists to lose trust in marketing. Transparency, results, and provable ROI are the driving force behind her work.

Her agency provides everything a doctor needs to market their practice, including strategic planning, branding, internal marketing, advertising, websites, social media, paid search, and AI-assisted call tracking. Dental practices enjoy the benefit of results driven marketing from a single marketing partner.

Tiffany Wuebben, RDH brings three decades of dental experience and nearly two decades as a practicing hygienist to the forefront of dental hygiene. She is revolutionizing the field through her systematic approach to maximizing hygiene department productivity and growth. Tiffany offers speaking and coaching programs to dental professionals across the country in which she provides the framework to successfully enact these protocols in their practice.

Tiffany believes that through customized scheduling, proper perio-diagnosis and by offering state of the art adjunct procedures that promote oral health, the Hygienepreneur can have a successful department within their practice. In addition, they can also help promote the doctor’s success and significantly raise the level of revenue and patient loyalty within the practice.

In her highly praised book, Hygienepreneur: The Dental Hygienist’s Guide to Achieving Career Success & Personal Transformation, Tiffany outlines twenty-five key lessons for becoming the ultimate dental hygienist: providing the highest level of patient care, contributing significantly to practice revenue and gaining new insights into mastering one’s destiny.

Prior to her role as a hygienist, Tiffany served in a variety of other positions in the dental industry, including insurance specialist, treatment plan coordinator and lead case presenter at twelve dental practices across Southern California. These positions led her to become Regional Manager of six practices (three general and three specialty.) Tiffany has a unique passion for the field of dentistry and believes in giving back to the profession that has given so much to her.