On-Demand Webinar
Mastering Insurance Objections with Steven J. Anderson
Recorded webinar available on-demand at your convenience.
Insurance objections are one of the top reasons patients delay or decline treatment—and one of the most frustrating challenges for dental teams. If your practice struggles to navigate these conversations with clarity and confidence, you’re likely losing trust and revenue.
In this webinar, industry expert Steven J. Anderson shares proven strategies to turn difficult insurance discussions into opportunities for higher case acceptance.
Featured Speakers
Steven J. Anderson
Founder, Total Patient Service Institute
Co-founder, Crown Council
Unlock Confident Insurance Conversations – Register Today
Insurance-related confusion can cause patients to hesitate, cancel, or walk away entirely. Without the right communication tools, dental teams risk losing both production and patient trust.
Join Steven J. Anderson, founder of the Total Patient Service Institute and co-founder of the Crown Council, for a high-impact webinar with actionable guidance on how to handle insurance objections like a pro. Learn how to lead conversations that build trust, increase clarity, and drive treatment acceptance—no matter the coverage complexity.
Register to view the recorded webinar.
What You’ll Learn
Avoid the 7 words you should NEVER use when talking about insurance
Bust the biggest myths your patients believe about their dental benefits
Protect your profitability—even when reimbursement rates are slashed
Sidestep the #1 mistake practices make when going out of network
Confidently answer, “Do you take my insurance?” and increase scheduled appointments
About eAssist
Today eAssist is the nation’s leading dental billing company. We offer the best remote dental billing along with other time-saving, profit-making services to assist your dental office. eAssist can now offer almost complete front-office support to your general and/or specialty dental office. eAssist supports over 3000 practices nationwide.
About Total Patient Service Institute
ToPS is dedicated to building teams, practices, and the people in them to serve patients with the highest level of patient care. Its unique programs take a customized approach with every practice to leverage their strengths to the next level of performance. From its detailed practice analysis, action-packed seminars, interactive workshops, idea-filled roundtables, and performance driven Total Practice Support program lead by ToPS Practice Advisors, the ToPS Institute delivers exactly what its name says — results that will make your practice ToPS!
