Patient Billing
Compassionate Patient Billing That Gets You Paid
Let eAssist’s patient billing experts handle your patient statements, follow-ups, and past-due balances with professionalism and care — so your team can focus on patient care, not payment collection.
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Why Patient Billing Matters
Outstanding patient balances aren’t just a financial issue — they can hurt relationships and drain your team’s time. eAssist’s Patient Billing Service handles statements, follow-ups, and final notices with professionalism and empathy. We help you resolve balances without damaging trust, so your patients feel supported and your practice stays financially healthy.
How Our Patient Billing Service Works
We manage the entire process — from sending statements to patient-friendly follow-up calls — so your staff doesn’t have to.
Confirm Balances
We review outstanding balances
Send First Statement
Patients get a clear statement
Call & Follow Up
We place kind reminder calls
Final Statement Sent
Last notice issued after outreach
Daily Reports
You stay informed every step
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Everything You Need in a Patient Billing Partner
We treat your patients with empathy while helping your practice get paid.
Live Patient Follow-Up
Real people, not robocalls — we call your patients with compassion and clarity.
Print + Digital Statements
We handle email and physical mailings, customized with your practice name.
Friendly Payment Support
We walk patients through how to pay and answer common billing questions.
Daily Reporting
You see who’s been contacted, what they owe, and what’s been resolved.
HIPAA-Compliant & Secure
Our process protects PHI and maintains trust.
Gentle Collections Approach
We resolve balances while preserving your patient relationships.
Trusted by 3,000+ Dental Practices Nationwide
eAssist helps practices streamline operations, reduce admin burdens, and get paid faster.
Transparent, Scalable Pricing
We tailor pricing based on your monthly collections and service needs. Get the clarity you need to make an informed decision — no hidden fees, no surprises.
What Our Clients Say
“The team I have honestly seems like an extension to our office. I feel like they work daily to make our practice strive. As a scared skeptic at first I must say….. I love my eAssist team!!!!!”
Aimee Posey
Office Manager, Thompson Family & Cosmetic Dentistry
“I can’t tell you how utterly relieved I was to now have the billing portion of my practice completely outside of my office, and in the hands of professionals.”
Dr. Benjamin Kur
Westchester Oral & Maxillofacial Associates
“eAssist has revolutionized my practice. From streamlining my insurance billing to increasing my overall collection percentages. In addition, we love our eAssist Team member in the cloud Toyla, she is always kind and there to assist with questions or help with the practice.”
Dr. Darcé A. Slate
Pure Dentistry
The 7 Deadly Sins of Dental Claim Denials
Discover the costly billing mistakes most practices make—and how to avoid them.
Learn proven strategies to reduce denials, accelerate payments, and increase profitability.
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