Dental Billing and Your Practice Revenue Health

eAssist Dental Solutions is proud to provide exceptional dental billing processes to practices nationwide. Our platform is dedicated to increasing your income while reducing costs. Plus, we don’t replace your staff. Our unique ability to support your in-house team is what makes us a great choice for savvy office managers and dentists alike. Yet, you may be wondering, what about the numbers? Today, we’ll break down some of the practical ways eAssist has helped practices just like yours achieve peace of mind through reduced costs and increased collections.

Ready for the numbers? Read our case studies.
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Why does my dental practice revenue health matter?

Without a close look at your finances, how do you know how quickly and effectively your practice can scale? Your dental practice revenue health is paramount to longevity and profitability. Stable income has to start somewhere, and for dentists, it tends to end with accounts receivable. Those ever-mounting claim denials or rejections come at a very real cost. Take a look at how long those claims have been sitting for, and how much they’ve cost you. eAssist is ready to give you a firsthand look into why outsourcing this dental billing mess can mean the difference between your business scaling and stagnating.

What does cash flow mean for a dental practice?

Cash flow comes in the form of insurance reimbursements as well as patient portion for treatment. When you’re collecting 100% of what you’re rightfully owed, it’s easy to start getting paid more and getting paid faster.

Dr. Joel Gould’s Modern American Dentistry is just one example of eAssist’s industry-leading dental billing processes in action. Take a look at their numbers after achieving growth in their dental practice revenue health:

But how did we get to these numbers? Let’s start with the basics of optimizing your dental practice revenue health.

How can a dental practice increase revenue?

Reducing costs is the first thing most dentists will think of when it comes to increasing revenue, but have you considered where that revenue will be coming from? If you simply spend less on labs and supplies, you’ll lose out on the ability to scale rather quickly. Instead, think long term, and how outsourcing your billing department could help. This is where the idea of fixed versus variable costs comes in.

Fixed costs:

• Mortgage or lease and utilities
• Dental practice insurance
• Credentialing fees

Variable costs:

• Office furniture and décor
• Vendor supplies
• Results-based dental billing outsourcing

Increasing your revenue means decreasing costs in a way that matters, not in a way that prevents growth. Dr. Gould’s outsourced dental billing team filled a vacuum caused by the fixed cost of having one individual handling all of his insurance claims. This meant that during vacations and holidays, his collections were falling behind. Without a systematic approach to AR, his dental practice revenue health declined. The dental billing platform experts at eAssist bridged the gap between days with zero collections to days where claims were submitted within one business day. Plus, anything that needed a follow-up was made right through diligent claim tracking and accountability.

Dental billing and your practice revenue health

When we talk about outsourcing, we’re talking about managing costs in a way that provides the ability to scale. Your front office staff doesn’t want to spend hours on the phone or computer chasing unpaid claims or patient portions. They want to be the friendly face and warm smile that greets your patients. By taking the guesswork out of finding a replacement for your dental billing duties, your dental practice revenue health can finally achieve the profitability you deserve. eAssist offers a comprehensive dental billing platform that:

• Stays up to date with the industry’s leading coding resource
• Minimizes embezzlement risk
• Submits clean claims within one business day
• Follow up at least every 14 calendar days on all claims that hit 30+ days in aging
• Putting your revenue cycle management on autopilot (see image below)

What is the best way to maintain my dental practice revenue health?

While all of these tips and suggestions can work in your favor when it comes to decreasing costs, it’s clear that there’s only one way to fully streamline your operations: completely outsourcing your billing department. No more worry about:

• Sick days
• Paid leave
• Salaries and benefits

Instead, enjoy:

• Fixed costs
• Results-based income
• Accountability and transparency in the dental billing process

Is your practice at risk for embezzlement?
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eAssist Dental Solutions was founded by dentists for dentists. It’s no secret that the best way to scale your income is to effectively manage your finances. So why not fully optimize your revenue cycle? Your staff will thank you for the extra time and energy they now have for your patients. Plus, you won’t have to worry about chasing claims or patient portions. The peace of mind that eAssist provides comes from decades of knowledge in dentistry. Our platform provides your practice with a dedicated team to work your aging, recall patients, and of course, increase collections by several multiplying factors. Hear it from Dr. Gould himself:

“Even if you’re lucky enough to have an employee with all the right skills and knowledge, they can’t compare to a company whose main job is actually billing insurance companies. It’s a different level of competency.”

Schedule a consultation with one of our Business Development Specialists today. Tell us where you’d like to see your practice in the upcoming year and beyond.

Penny Reed

Chief Growth Officer

Penny Reed is the Chief Growth Officer at eAssist Dental Solutions and author of Growing Your Dental Business. With over 30 years of experience as a dental business coach and speaker, Penny was named a Leader in Dental Consulting by Dentistry Today from 2007 to present. A former IT manager at Walmart turned dental practice leader, she is a certified Behavioral Consultant and former Dale Carnegie Trainer. At eAssist—the nation’s leader in outsourced dental billing—she serves on the executive team and speaks nationally on team coachability, revenue cycle management, and practice growth. Penny is a member of the Speaking and Consulting Network, the American Association of Dental Office Management, faculty at the Nash Institute, and an advisor for the University of Tennessee’s Digital Marketing certification program.