Co-Founder and CXO, eAssist
Sandy Odle is the Co-Founder and CXO of eAssist Dental Solutions, where she has played a key role in shaping the company’s business and marketing strategies, leading to record growth and national recognition on the Inc. 500 and Utah Top 100 lists. A passionate social entrepreneur, Sandy believes that business is about building meaningful connections and creating personalized solutions that truly meet customer needs. Her relentless commitment to delivering exceptional client experiences is at the heart of eAssist’s mission. Drawing on the discipline and attention to detail honed during her early career as a ballet dancer, Sandy brings a unique blend of creativity, precision, and work ethic to everything she does.
CDT Code D2962: Labial Veneer Billing and Coverage
Updated 12/26/25
Labial veneers, by definition, must “extend interproximally and/or cover the incisal edge.”
D2962 is used to report porcelain laminate veneers fabricated in a dental lab.
Billing CDT Code D2962
The descriptor of a veneer has been expanded to include prepping into the mesial and distal (interproximally) and/or covering the incisal edge. On a virgin tooth, a veneer (D2962) is more appropriate to report, if it only extends interproximally, rather than a reverse ¾ porcelain crown (D2783), which requires a more aggressive removal of tooth structure.
If the employer opts to purchase a special policy rider in addition to the basic policy, reimbursement may be provided for this cosmetic procedure. To be considered for reimbursement, the procedure would be used to treat severe fluorosis, tetracycline staining, pegged laterals, amelogenesis imperfecta, or some other type of pathology.
Coverage Considerations for Labial Veneers
A porcelain veneer is generally considered a cosmetic procedure and is generally not reimbursed. In some limited circumstances, payors may reimburse veneers if the veneer is used to treat decay, cracks, or other pathology.
Documentation Requirements
Diagnostic images and diagnostic photographs should be submitted with the claim, along with a narrative.
Appeals and Alternate Benefits
Often, a veneer is denied and must be appealed to receive reimbursement, even if used to treat pathology. Ask the patient to obtain a copy of the full dental coverage contract (plan document) from their Human Resources department. Review the plan document to determine if there is veneer coverage. If veneers are excluded, ask for an alternate benefit. If veneers are not excluded, appeal the denial with the necessary documentation.
Material Considerations
Milled or 3D printed restorations may be reported as porcelain/ceramic, provided the material is greater than 50% inorganic filler.

Coding and Documentation Resources
Source: (2025). D2962 LABIAL VENEER (PORCELAIN LAMINATE) – INDIRECT. [Photograph]. Dental Coding With Confidence 2026. Page 144.
Additional tips for claim submission and proper documentation for direct and indirect labial veneers can be found in Practice Booster’s Dental Coding With Confidence or their online Code Advisor!
Need Help With CDT Coding?
If you are struggling with CDT coding, consider partnering with eAssist. Our Success Consultants have full access to the entire Practice Booster library to support you in coding for what you actually do as documented in the patient’s clinical record. To find out more, schedule a free consultation here.
Disclaimer: Insurance administration and dental billing recommendations presented here represent the opinions of the author or our staff and are for informational purposes only. You are responsible for your own use of the CDT Codes, insurance administration, and dental billing. For the latest CDT codes and official interpretations, contact the American Dental Association or visit ADA.org.
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